Security and Intelligence Analyst-HMP Thameside

Serco Limited; Greater London; On-site; GBP 33,600 - 34,475; Full time

Benefits offered by this job

Holidays 25 days

Pension 6%

Training & development

Health & wellbeing

Discounts

Employee networks

Job summary

Serco Limited is seeking a Security and Intelligence Analyst to join the Custodial Services team at HMP Thameside. You will support daily intelligence activities, maintain data protection standards and work with external agencies to minimise risk to the public.

The role requires handling sensitive information, completing required training, and contributing to prison operations through timely intelligence products and reports.

Qualifications

• Successful candidates will be required to complete the Level 4 Intelligence Analyst Course (minimum 18 months).
• Ability to work effectively as part of a team and use initiative.
• Strong organisational skills and the ability to prioritise demanding workloads.
• Good interpersonal and communication skills.
• Strong IT skills and good literacy levels.
• Willingness to learn and maintain high professional standards.
• Experience in custodial or secure environments is desirable.
• Knowledge of prison systems IMS, NOMIS, CMS or ViSOR is desirable.

Responsibilities

• Support daily intelligence and security activity as directed by Security Management.
• Develop and maintain knowledge of National Collection, Analysis and Dissemination Policy Framework.
• Ensure intelligence is used to minimise risk and preserve good order within the prison.
• Assist analysts in producing key intelligence products and reports.
• Work with external agencies, including Police and Counter Terrorism, to share information appropriately.
• Log and archive intelligence documents in compliance with data protection requirements.
• Process DPA requests and manage security files within the department.
• Attend security meetings and complete minutes and actions as requested.
• Track intelligence actions and support the IR supervision process.
• Disseminate reports to relevant stakeholders accurately and securely.
• Support CCTV gathering, evidence handling and destruction per procedures.
• Assist Police with evidence and CIPRA referrals.
• Complete risk assessments, escort documentation and prisoner assessments as required.
• Maintain intelligence systems and databases.
• Support incident management, lockdown searches and immediate threat tasking.
• Carry out additional duties as requested by Security Management Team.

Skills

Team collaboration

Organisational skills

Communication skills

IT literacy

Data handling

Tools

IMS

NOMIS

CMS

ViSOR

Job description

Security and Intelligence Analyst

Location: HMP Thameside, SE28 0FJ
Salary: £27,580 starting salary plus £6,200 London weighting increasing to £34,475 after 18 months, plus excellent benefits
Schedule: 40 hours per week, working shifts Monday- Friday and working 1 in 6 weekends

Ready to impact a better future?

As a Security and Intelligence Analyst within our Custodial Services team, you'll play a vital role in supporting the safety, security and good order of the prison estate. Working as part of the local Security and Intelligence team, you'll support the collection, handling and dissemination of intelligence that helps minimise risk to the public and supports effective prison operations.

This is a varied and responsible role, ideal for someone who thrives in a fast paced environment, can manage sensitive information with care, and enjoys working collaboratively with internal teams and external agencies. Your work will help create impactful solutions by ensuring intelligence is accurate, timely and handled in line with policy and legislation.

What you'll do as a Security and Intelligence Analyst

You will be entrusted to:

• Work as directed by Security Management to support daily intelligence and security activity.
• Develop and maintain knowledge of the National Collection, Analysis and Dissemination Policy Framework and Function 4 Intelligence baselines.
• Ensure intelligence is used effectively to minimise risk to the public and preserve good order within the prison.
• Support analysts in producing key intelligence products and reports.
• Work closely with external agencies, including Police and Counter Terrorism teams, to ensure information is shared appropriately.
• Store, log, file and archive intelligence and security documentation in compliance with data protection requirements.
• Process DPA requests and manage security files in and out of the department.
• Complete minutes and actions for security related meetings as requested.
• Track intelligence actions and support the IR supervision process, completing MIRs where appropriate.
• Disseminate reports to relevant stakeholders accurately and securely.
• Support CCTV gathering, evidence handling, preservation and destruction in line with procedures.
• Assist Police with evidence and reporting queries, including CIPRA referrals.
• Complete risk assessments, escort documentation and prisoner assessments as required.
• Maintain intelligence systems and databases, including logging vehicles and alerts.
• Support incident management, lockdown searches and immediate threat tasking.
• Carry out additional duties as requested by the Security Management Team or Assistant Director Security.

Does this sound like you?

You'll be a great fit for this role if you have:

Training requirement: Successful candidates will be required to complete the Level 4 Intelligence Analyst Course (minimum 18 months).

• The ability to work effectively as part of a team and use your own initiative.
• Strong organisational skills and the ability to prioritise demanding workloads.
• Good interpersonal and communication skills.
• Strong IT skills and good literacy levels.
• A willingness to learn and maintain high professional standards.
• The ability to work accurately with sensitive and confidential information.
• Experience working in a custodial or similarly secure environment (desirable).
• Knowledge of prison systems such as IMS, NOMIS, CMS or ViSOR (desirable).

Vetting and checks:

This role requires formal Security Clearance and SSCL level 2 clearance, which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing

We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive organisation with leaders who value integrity, professionalism and development. From structured training to internal progression opportunities, we provide the tools and support to help you succeed in your role.

What we offer

• Holidays: 25 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: Role specific training, intelligence qualifications and continuous professional development
• Health and wellbeing: Employee Assistance Programme and wellbeing support
• Discounts: Discounts across a wide range of retailers and services
• Employee networks: Inclusive networks supporting collaboration, learning and belonging