Security and Fire Service Engineer – Gloucester

Carter Group; Gloucester; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking skilled Fire & Security Engineers to ensure top-notch maintenance and support for security systems across Gloucester. This role involves performing routine checks, troubleshooting faults, and delivering exceptional customer service. With a commitment to quality and ongoing training, this position offers a chance to grow your skills in a supportive environment. Enjoy a flexible schedule, a company van, and a competitive salary package while contributing to a vital service in the community. If you're ready to take the next step in your career, this opportunity is perfect for you.

Benefits

Company van and fuel card

Company pension

Flexible schedule

Employee assistance

Introduction bonuses

Qualifications

• At least 2 years of experience as a multi-disciplined Fire & Security Engineer.
• Mandatory full UK Driving Licence with 6 monthly checks.

Responsibilities

• Perform routine maintenance and reactive calls for security systems.
• Investigate faults and provide first-time fix solutions.
• Deliver excellent customer service and work closely with the team.

Skills

Fire Alarm Systems

CCTV Systems

Intruder Alarms

Access Control

Gates Systems

Fault Investigation

Customer Service

Teamwork

Education

Technical background in electrical/electronic industry

Tools

Paxton

Gallagher

Came

Galaxy

Texecom

ATS

Scantronic

Visonic

Hikvision

IDIS

Axis

Wisenet

Job description

Carter Group are an approved NSI Gold, SSAIB and BAFE supplier of Security and Fire Solutions to commercial and residential properties across the UK. We are looking for multi skilled Fire & Security Engineers to perform routine maintenance and reactive visits across Gloucester areas. Disciplines include; Fire Alarm, CCTV, Intruder Alarms, Access Control and Gates. Types of systems are; Paxton, Gallagher, Came, Galaxy, Texecom, ATS, Scantronic, Visonic, Hikvision, IDIS, Axis and Wisenet. We set high expectations of quality customer service and operate a yearly engineer training programme along with an in-house technical engineering support to develop excellent engineering skills to learn and develop knowledge within the industry.

Main duties will include:

• Attending preventative maintenance, reactive calls and small works for Intruder, Fire, Access and CCTV Systems.
• Fault investigations providing first time fix solutions.
• On call rota based on additional £175 per week (1 in 4 weeks but as the team grows this will reduce or option for additional weeks to increase salary).
• Delivering a first-class customer service to all customers.
• Excellent teamwork ethic, working closely with your designated coordinator and the sales team.

The role may also include other office duties as deemed acceptable by your line manager.

Experience:

• At least 2 years’ experience as an accomplished multi-disciplined Fire & Security Engineer.
• Technical background in the electrical/electronic industry.
• A full UK Driving Licence subject to 6 monthly checks – mandatory.
• Flexible to travel and on-call rota.
• Enhanced DBS Check and security screening to BS 7858.

Benefits

• Company van and fuel card.
• Company pension.
• Flexible schedule based on 8 hour shifts.
• Employee assistance and introduction bonuses.

Role:

• Contract: Permanent.
• Location: Gloucester.
• Hours of Work: 09:00 – 17:30 Monday to Friday.
• Probation Period: 3 months.
• Holiday: 25 days + Bank Holidays.
• Salary: Competitive Rates based on experience.
• Expected Start Date: ASAP.