Securities Services Operations - Transformation Program Manager - Vice President

JPMorgan Chase & Co.; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

Join JPMorgan Chase & Co. as a Transformation Program Manager - Vice President, leading strategic transformation initiatives in the Securities Services Operations. This pivotal role requires a strong leader with project management expertise and a keen understanding of the financial services landscape, focusing on operational efficiency, stakeholder engagement, and continuous improvement.

Qualifications

• Extensive experience in project management within the financial services industry.
• Strong understanding of securities services operations and regulatory environment.
• Excellent leadership and communication skills with the ability to influence stakeholders.

Responsibilities

• Lead and manage program portfolio aligned with strategic objectives.
• Establish governance frameworks and maintain reporting to senior stakeholders.
• Drive change management efforts for adoption of new processes and systems.

Skills

Project Management

Leadership

Strategic Planning

Change Management

Analytical Skills

Communication

Interpersonal Skills

Education

Bachelor's degree in Finance, Business Administration or a related field

MBA or CFA or relevant professional certification (e.g., PMP, PRINCE2)

Tools

JIRA

Confluence

Tableau

Alteryx

Job description

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Job Description

The Securities Services Operations Transformation Office is embarking on a strategically important global, multi-year programme to improve operational scale and efficiency and drive improved margin and profitability for the lines of business. We are seeking a dynamic, high-performing and experienced Program Manager to join our Securities Services Transformation team. If you are a strong communicator with outstanding executive presentation skills, with the ability to bring people together and face off to colleagues at all levels of the organization, then this role is for you.

As a Transformation Program Manager - Vice President in the Securities Services Operations team, you will play a pivotal role in driving and overseeing the execution of strategic transformation initiatives within our Securities Services division. You will partner closely with Change Leads, Operations and Business Sponsors to define and deliver the Program Vision, supporting the PMO Lead in consolidation & tracking of execution plans, build a data-driven decision-making organization and own reporting at Program Level. This role requires a strong leader with a proven track record in project management, strategic planning, and change management within the financial services industry. In this role you will also play a crucial role in fostering the use of data, AI / ML and Automation technologies to enhance operational efficiency, streamline processes, and drive strategic decision-making.

Job responsibilities

• Lead and manage the program portfolio of projects/streams, ensuring alignment with strategic program objectives and delivery of expected outcomes towards OKRs.
• Ensure that all aspects of the project are thoroughly planned and executed to meet quality standards.
• Establish and maintain robust governance frameworks, including regular reporting on project status, risks, and issues to senior stakeholders and executive committees.
• Lead and oversee consolidation of materials for Senior Management updates on the Program, ensuring outstanding quality tailored to the needs of specific audience.
• Build and maintain strong relationships with key stakeholders across the organization, including senior executives, to ensure alignment and buy-in for transformation initiatives.
• Oversee resource allocation and capacity planning to ensure projects are adequately staffed and resourced to meet delivery timelines and quality standards.
• Proactively identify, assess, and manage risks and issues, implementing mitigation strategies to minimize impact on project delivery.
• Drive change management efforts to ensure successful adoption of new processes, systems, and ways of working across the Securities Services division.
• Foster a culture of continuous improvement by identifying opportunities to enhance project management methodologies, tools, and processes.
• Oversee Investment Process, ensuring coordination & consistency across Change Leads in meeting program deadlines. Partner with Finance and Business Management to ensure central tracking of cost & benefits at a program level, and as a subset of overall Securities Services PnL.

Required qualifications, capabilities, and skills

• Bachelor's degree in Finance, Business Administration, or a related field.
• Extensive experience in project management within the financial services industry, with a focus on securities services or related areas.
• Have a good combination of technical, interpersonal, and organizational skills along with an excellent understanding of Project Management Software i.e. JIRA, Confluence, BI, Tableau, Alteryx for planning, scheduling, and tracking project progress.
• Proven track record of leading large-scale transformation programs and delivering successful outcomes.
• Strong understanding of securities services operations, products, and regulatory environment.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and engage diverse stakeholders at all levels. Ability to convey complex technical concepts to non-technical stakeholders.
• Demonstrated collaboration, teamwork and leadership capabilities and the ability to inspire and motivate teams to achieve their best.
• Strong analytical and problem-solving skills, with a strategic mindset and attention to detail.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Preferred qualifications, capabilities, and skills

• An MBA, CFA or relevant professional certification (e.g., PMP, PRINCE2).

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.