Secuirty Officer

Mitie Group plc.; Greenhithe; On-site; GBP 18,000 - 24,000; Full time

Job summary

Mitie Group plc. in the United Kingdom is seeking a vigilant security officer to protect staff and customers across the site. You will patrol malls, manage access, enforce health and safety, assist guests, and respond to incidents with professionalism.

The role requires excellent communication, ability to work under pressure, strong attention to detail, and a proactive approach. SIA Door Supervisor licence and First Aid at Work are essential, with flexibility for weekends and Bank Holidays.

Qualifications

• SIA Licence in Door Supervision is required.
• First Aid at Work qualification.
• Experience in retail security preferred but not essential.
• Flexibility to work weekends and bank holidays.
• Able to work alone or in a team and remain calm under pressure.
• Strong communication and observation skills.

Responsibilities

• Maintain professional appearance and hygiene at all times.
• Start shift promptly in full uniform.
• Communicate effectively at changeover for smooth shift operation.
• Liaise with retailers over security concerns and incidents.
• Assist on-site police in prevention and detection of crime.
• Conduct regular perimeter and internal patrols to ensure security.

Skills

Communication skills

Teamwork

Problem-solving

Attention to detail

Time management

SIA licensed (Door Supervisor)

First Aid awareness

Job description

You will ensure the safety and security of staff and customers within your working environment to ensure smooth and effective security enforcement at the site, securing the premises, Patrolling malls, and Service areas, back of house, car parks and the site perimeter. Maintaining and enforcing Health and Safety Regulations, aiding guests and administering First Aid. Muct have a DS SIA licence Main Duties

• Care to be taken regarding personal appearance and hygiene at all times.
• To start shift promptly at time designated, in full uniform.
• To ensure active communication at changeover, briefing to ensure awareness of any matters pertaining to the smooth effective running of the shift.
• To work as part of the Mitie team upholding their values and standards.
• To liaise with retailers over any security matters or concerns.
• To assist on site police in prevention and detection of crime.
• To prevent unauthorised personnel from entering Bluewater.
• To conduct regular patrols to include the following:
• A thorough check of all vulnerable points of the perimeter of the buildings, ensuring all exits are secure and no risks are present.
• To conduct regular internal and external perimeter building patrols.
• To ensure when conducting building patrol the list of Health and Safety points are adhered to at all times, challenging and reporting breaches.
• Checking for any suspicious activities, persons and vehicles.
• To conduct regular checks of areas listed within the Assignment Instructions.
• To prevent and detect fire, water leaks, and any potential safety hazards. To ensure that all fire exits and portable fire fighting equipment cupboards are not impeded by any obstructions.
• To check for unauthorised personnel in business sensitive areas.
• To check and verify the identity and work permits of any contractors working in the building.
• Staff should be aware of suspect packages being deposited in and around the precinct of the building and should make themselves aware of the separate procedure to be adopted should such a devise be discovered.
• To conduct mandatory searches of bags and personal belongings to sub-contractors and cleaners before they leave the premises, on the Client's instruction.
• To conduct searches of visitors to the site at the discretion of and as instructed by the client in accordance with site policies.
• To provide escort duties.
• To ensure the removal of unattended valuables for safekeeping.
• To monitor the movements of cleaners and sub-contractors.
• To supervise the cleaning of business sensitive areas and selected private offices.
• To report any incident or occurrence out of the ordinary to Security Control Centre and enter into the Daily Occurrence Book (DOB).
• Conduct any other duties deemed to be appropriate or necessary to the post.

• Skills & Good communication skills, both written and oral.
• Ability to operate in a pressurised environment.
• Excellent time management.
• Attention to detail and proactive.
• Demonstrable Proactive and professional approach to security.
• Ability to work under own initiative and also as a member of a team
• Skills & abilities: Experience: Experience in working within a team as well as on your own - essential
• Knowledge of health and safety legislation and policy
• Experience: Retail Experience preferred but not essential. Previous experience within a similar role.
• Any other requirements: Flexible approach to working hours, including working weekends & Bank Holidays
• SIA licensed in all relevant areas.
• Willingness to take any further appropriate training.
• Any other requirements: Must have a SIA Door Supervisor Licence
• First-aid at work qualification