Secuirty Officer

Mitie Cleaning & Hygiene Services; Greenhithe; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Flexible benefits platform

Cycle-to-work scheme

Life cover

Job summary

Mitie is seeking a dedicated Security Officer to safeguard staff and customers across the site. You will patrol the premises, secure the perimeter, and enforce health and safety regulations while assisting guests and providing First Aid where needed.

The role requires a valid SIA Door Supervisor Licence, strong communication, and the ability to work independently or as part of a team. A flexible schedule, including weekends and holidays, is expected.

Qualifications

• Excellent communication skills, both written and verbal.
• Ability to operate effectively in a pressurised environment.
• Strong time management and organisational abilities.
• High attention to detail with proactive problem-solving.
• Team-oriented with an independent work ethic.

Responsibilities

• Ensure safety and security of staff and customers and enforce site rules.
• Start shifts promptly in full uniform and maintain professional appearance.
• Communicate changes during shift handovers to ensure smooth operations.
• Liaise with retailers on security matters and assist site police if needed.
• Prevent unauthorised entry and conduct regular building and perimeter patrols.
• Check fire exits, equipment, and potential hazards, reporting breaches promptly.
• Verify identities and permits for contractors and manage bag/visitor searches as required.
• Provide escort duties and safeguard unattended valuables and sensitive areas.

Skills

Communication skills

Handling pressure

Time management

Attention to detail

Team player

Proactive approach

Job description

• You will ensure the safety and security of staff and customers within your working environment to ensure smooth and effective security enforcement at the site, securing the premises, Patrolling malls, and Service areas, back of house, car parks and the site perimeter. Maintaining and enforcing Health and Safety Regulations, aiding guests and administering First Aid. Muct have a DS SIA licence

Better places, thriving communities.

Job Overview

• You will ensure the safety and security of staff and customers within your working environment to ensure smooth and effective security enforcement at the site, securing the premises, Patrolling malls, and Service areas, back of house, car parks and the site perimeter. Maintaining and enforcing Health and Safety Regulations, aiding guests and administering First Aid. Muct have a DS SIA licence

Main Duties

• Care to be taken regarding personal appearance and hygiene at all times.
• To start shift promptly at time designated, in full uniform.
• To ensure active communication at changeover, briefing to ensure awareness of any matters pertaining to the smooth effective running of the shift.
• To work as part of the Mitie team upholding their values and standards.
• To liaise with retailers over any security matters or concerns.
• To assist on site police in prevention and detection of crime.
• To prevent unauthorised personnel from entering Bluewater.
• To conduct regular patrols to include the following:
  • A thorough check of all vulnerable points of the perimeter of the buildings, ensuring all exits are secure and no risks are present.
  • To conduct regular internal and external perimeter building patrols.
  • To ensure when conducting building patrol the list of Health and Safety points are adhered to at all times, challenging and reporting breaches.
  • Checking for any suspicious activities, persons and vehicles.
  • To conduct regular checks of areas listed within the Assignment Instructions.
• To prevent and detect fire, water leaks, and any potential safety hazards. To ensure that all fire exits and portable fire fighting equipment cupboards are not impeded by any obstructions.
• To check for unauthorised personnel in business sensitive areas.
• To check and verify the identity and work permits of any contractors working in the building.
  • Staff should be aware of suspect packages being deposited in and around the precinct of the building and should make themselves aware of the separate procedure to be adopted should such a devise be discovered.
• To conduct mandatory searches of bags and personal belongings to sub-contractors and cleaners before they leave the premises, on the Client's instruction.
• To conduct searches of visitors to the site at the discretion of and as instructed by the client in accordance with site policies.
• To provide escort duties.
• To ensure the removal of unattended valuables for safekeeping.
• To monitor the movements of cleaners and sub-contractors.
• To supervise the cleaning of business sensitive areas and selected private offices.
• To report any incident or occurrence out of the ordinary to Security Control Centre and enter into the Daily Occurrence Book (DOB).
• Conduct any other duties deemed to be appropriate or necessary to the post.

What we are looking for

• Knowledge, Experience & Competency

Skills & Abilities:

• Ø Skills & Good communication skills, both written and oral.
• Ø Ability to operate in a pressurised environment.
• Ø Excellent time management.
• Ø Attention to detail and proactive.
• Ø Demonstrable Proactive and professional approach to security.
• Ø Ability to work under own initiative and also as a member of a team

Experience:

• Ø Experience in working within a team as well as on your own – essential
• Ø Knowledge of health and safety legislation and policy

Experience:

• Retail Experience preferred but not essential.
• Previous experience within a similar role.

Any Other Requirements:

• Ø Flexible approach to working hours, including working weekends & Bank Holidays
• Ø SIA licensed in all relevant areas.
• Ø Willingness to take any further appropriate training.

Any Other Requirements:

• Ø Must have a SIA Door Supervisor Licence
• Ø First-aid at work qualification

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

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Together our diversity makes us stronger.

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