Secretary/Administrator for Child Development Service

Sussex Community NHS Foundation Trust; Haywards Heath; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community healthcare provider in Sussex is seeking a full-time Secretary/Administrator. The successful candidate will be responsible for handling patient queries, maintaining secure patient records, and providing administrative support to clinicians. Ideal applicants will be organized, flexible, and strong communicators. Opportunities for training and development are also offered, along with a focus on diversity and inclusion.

Benefits

Flexible working options

Excellent training and development opportunities

Cost-effective workplace nurseries

Qualifications

• Must be professional, flexible, enthusiastic, organized.
• Strong communication skills are essential.
• Ability to work effectively as part of a team.

Responsibilities

• Serve as a key contact for patients and stakeholders.
• Maintain up-to-date patient records.
• Support clinicians with administrative tasks.

Skills

Professionalism

Strong communication

Team player

Organizational skills

Flexibility

Job description

The Child Development Centre at The Nightingale Centre, Haywards Heath, is seeking a full-time (37.5 hours per week) Secretary/Administrator. The ideal candidate will be professional, flexible, enthusiastic, organized, a strong communicator, and a team player.

You will serve as a key contact for patients, external stakeholders, and colleagues, providing supportive responses to various queries and information requests. Additionally, you will support clinicians' caseloads by maintaining up-to-date and secure patient records and responding to related queries.

Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants without the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship.

The successful candidate will undertake a range of secretarial and administrative duties, including processing information (electronic and hard copy), organizing appointments, managing diaries, liaising with external agencies, typing letters, reports, and documentation, and handling inquiries. Supporting clinical staff with administrative tasks will also be required.

We are the primary provider of NHS community services across East and West Sussex, employing 6,000 staff serving 1.3 million people. Our services help patients manage their health, avoid hospital admissions, and reduce hospital stays.

Our vision is to provide excellent community care. We offer opportunities across medical, clinical, support, and corporate roles.

Why work for us?

• Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied working environments: community hospitals, patients’ homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualized hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active networks including EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief
• Level 3 Disability Confident Leader and Veteran Aware Trust
• Beautiful location near the South Downs and coast

Our values — Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence — guide everything we do.

We embrace diversity and encourage applications from all backgrounds, especially from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This position may close early if sufficient applications are received.

For further details or informal visits, contact:

• Name: Corinna McCabe
• Job title: Centre Co-Ordinator
• Email: [e-mail]
• Telephone: [phone]