Secretarial Assistant - Peterborough | North West Anglia NHS Foundation Trust

North West Anglia NHS Foundation Trust; Cambridgeshire and Peterborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in the UK is seeking a motivated Secretarial Assistant for the Ophthalmology department at Peterborough City Hospital. Responsibilities include supporting the secretarial team, accurate typing of clinical letters, and providing excellent customer service. Ideal candidates will demonstrate a high level of professionalism and attention to detail. The position offers various employee benefits and fosters a supportive workplace environment.

Qualifications

• High degree of professionalism and a meticulous work approach.
• Ability to type accurately and efficiently with attention to detail.

Responsibilities

• Assist in the provision of an efficient service to support the secretarial team.
• Provide accurate and comprehensive typing of clinical letters.
• Ensure excellent customer service by handling incoming telephone queries.

Skills

Professionalism

Attention to detail

Communication skills

Job description

Overview

Are you ready to embark on a career where your professionalism meets confidentiality, your meticulous nature thrives, and your ability to handle pressure shines? We are recruiting an enthusiastic and motivated Secretarial Assistant to join Ophthalmology within the Head & Neck Unit at Peterborough City Hospital.

Responsibilities

• Assist in the provision of an efficient, responsive and flexible service to support the secretarial team, consultants and their medical team, and to assist in the smooth running, participation and efficient organisation of daily routine duties in the Ophthalmology department.
• Provide a high volume of accurate and comprehensive typing of clinical letters, paying attention to detail at all times.
• Ensure the provision of patient pathways that are receptive to patient needs and responsive to Trust requirements and national/local targets.
• Be responsible for office duties, including dealing with post, scanning and filing patient documentation as necessary.
• Ensure excellent customer service by dealing with incoming telephone queries appropriately and in a timely manner, upholding confidentiality at all times.
• Provide assistance to the other members of the team and assist with their workloads as necessary.

Requirements / Qualifications

• High degree of professionalism, meticulous work approach and the ability to work under pressure at times.
• Ability to type accurately and efficiently, with attention to detail in clinical correspondence.

Equal Opportunity and Diversity

We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.

Benefits

In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.

Application Information

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Please refer to the job description and person specification for more information regarding the job role.

This advert closes on Monday 22 Sep 2025.