Secretarial Assistant/Audio Typist - Peterborough | North West Anglia NHS Foundation Trust

North West Anglia NHS Foundation Trust; Peterborough; On-site; GBP 20,000 - 28,000; Full time

Job summary

A regional healthcare trust in Peterborough seeks a Medical Secretary to provide comprehensive administrative support within the Dermatology and Plastic Surgery Department. Key responsibilities include managing enquiries, handling correspondence, and liaising with consultants and patients. The ideal candidate will have excellent communication skills, maintain confidentiality, and have prior experience in a similar role. Join a dedicated team committed to making a positive impact in the community.

Benefits

Diversity and inclusion initiatives

Employee support benefits

Qualifications

• Experience in administrative support, particularly in medical environments.
• Knowledge of secretarial duties within dermatology and plastic surgery.
• Ability to maintain confidentiality and manage workload efficiently.

Responsibilities

• Provide comprehensive administrative support in the Dermatology and Plastic Surgery Department.
• Respond to internal and external telephone enquiries.
• Manage incoming and outgoing post efficiently.

Skills

Good communication skills

Confidentiality

Initiative

Tools

CAREFLOW

MS Teams

E-Track

Job description

To provide efficient and comprehensive medical secretarial and administrative support within the Dermatology and Plastic Surgery Department.

**Previous applicants need not apply**

To perform all allocated secretarial and administrative tasks required to meet the needs of a very busy service.
• Validation – e-track queries/Information Services reports
• Dealing with telephone enquires both internal and external
• Dealing with incoming and outgoing post
• Direct administrative support to Consultants and nurse specialists
• Dealing with emails

*Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice*

We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.

In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Utilising CAREFLOW (Patient Administration System) E-Track, EPRO, EVOLVE, ClinicMan, ICE and MS Teams to provide an efficient service for patients, staff and visitors, when required.

To utilise other software packages, as required, to maintain records for audit directly relevant to the post.

Support the smooth running of the Dermatology and Plastic Surgery Department.

Respond to enquiries from clinics and wards (personal and telephone) ensuring good communication and appropriate referrals.

Knowledge of the secretarial work within the specialty enabling appropriate support with workloads.

Demonstrate initiative tact and ensure confidentiality is maintained at all times.

To liaise with patients, consultants/teams, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals.


This advert closes on Sunday 10 Aug 2025