Second-in-Command Store Leader (Hiring Immediately)

JR United Kingdom; Sunderland; On-site; GBP 36,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic Deputy Store Manager to oversee operations and inspire a dedicated team. In this pivotal role, you'll manage store activities, ensuring exceptional customer service and adherence to health and safety regulations. With a focus on leadership, you'll empower your team to excel while independently managing store operations during the Store Manager's absence. This opportunity is perfect for those passionate about retail and looking to make a significant impact in a supportive and inclusive environment.

Benefits

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

30-35 days holiday

Qualifications

• Experience leading and developing a team in a fast-paced environment.
• Strong communication and problem-solving skills.

Responsibilities

• Manage store operations in the absence of the Store Manager.
• Lead and motivate the team while ensuring compliance with standards.

Skills

Team Leadership

Communication Skills

Time Management

Problem Solving

Customer Service

KPI Management

Job description

Second-in-Command Store Leader (Hiring Immediately), Sunderland

Client: Lidl

Location: Sunderland, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

• Salary: £36,000 - £44,500 per annum
• Holiday: 30-35 days (pro rata)
• Benefits: 10% in-store discount, pension scheme, ongoing training, enhanced family leave, and more

Job Description

As a Deputy Store Manager at Lidl, you will play a vital role in managing the store operations, especially in the absence of the Store Manager. Your responsibilities include managing cash processes, monitoring stock integrity, inspiring colleagues, and providing excellent customer service. You will lead by example, support your team, and ensure compliance with health and safety standards.

What you'll do

1. Set a positive example for the team and customers
2. Manage the store independently during the Store Manager's absence
3. Lead and motivate the team using our Leadership & Company Principles
4. Check deliveries, manage the till area, and monitor KPIs
5. Provide excellent customer service and handle queries
6. Ensure compliance with health and safety laws and standards

What you'll need

1. Experience leading and developing a team in a fast-paced environment
2. Excellent communication skills
3. Strong time management, delegation, and problem-solving skills
4. Confidence to support your team during shifts
5. Pride in delivering outstanding customer service
6. Ability to monitor, manage, and improve KPIs

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Ongoing training
• Enhanced family leave

We value diversity, equity, and inclusion. Join us to grow in a respectful and inclusive environment. If you're ready to make a difference, apply now. Employment is conditional upon satisfactory references and background checks.