Second-in-Command Retail Supervisor (Hiring Immediately)

JR United Kingdom; Scotland; On-site; GBP 36,000 - 45,000; Full time

Job summary

A leading retail company is seeking a Second-in-Command Retail Supervisor to oversee store operations in Somerset. This role involves managing the team and ensuring high standards of customer service, especially when the Store Manager is absent. The ideal candidate will have strong leadership skills and experience in a fast-paced retail environment.

Benefits

30-35 days’ holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Experience leading and developing a team in a fast-paced environment.
• Excellent communication skills.
• Strong time management, delegation, and problem-solving skills.

Responsibilities

• Lead and manage the store independently in the absence of the Store Manager.
• Manage deliveries, monitor KPIs, and oversee cash processes.
• Provide excellent customer service and handle customer queries.

Skills

Leadership

Communication

Time Management

Problem Solving

Customer Service

Job description

Second-in-Command Retail Supervisor (Hiring Immediately), Somerset

Client: Lidl

Location: Somerset, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

• Job Views: 4
• Posted: 21.05.2025
• Expiry Date: 05.07.2025

Job Description

Salary: £36,000 - £44,500 per annum

Benefits: 30-35 days’ holiday (pro rata), 10% in-store discount, pension scheme, ongoing training, enhanced family leave, and more.

As a Deputy Store Manager at Lidl, you will play a vital role in managing store operations and leading the team, especially in the absence of the Store Manager. Your responsibilities include managing cash processes, stock integrity, inspiring colleagues, and ensuring excellent customer service. You will also take ownership of the store when required, supporting your team and upholding Lidl's standards.

Responsibilities

• Lead and manage the store independently in the absence of the Store Manager
• Set an example for the team and customers
• Manage deliveries, monitor KPIs, and oversee cash processes
• Provide excellent customer service and handle customer queries
• Ensure compliance with Health and Safety standards

Requirements

• Experience leading and developing a team in a fast-paced environment
• Excellent communication skills
• Strong time management, delegation, and problem-solving skills
• Confidence to support the team during shifts
• Commitment to providing outstanding customer service
• Ability to monitor and improve KPIs

Equal Opportunity Statement

We value diversity, equity, and inclusion. We welcome applicants from all backgrounds and are committed to creating a fair, respectful, and inclusive environment.

If you are ready to make a difference and grow your career, apply now to join Lidl.