Seasonal Weekend Sales Assistant

Dunelm; Basildon; On-site; GBP 9,100 - 13,000; Part time

Job summary

Dunelm is seeking a Weekend Sales Assistant to support busy weekends at our local store. The role is seasonal with a minimum of 8 hours per week, primarily on weekends, helping customers, handling tills, merchandising, and stock delivery tasks. Pay ranges based on age: 16-17 £8.72 per hour; 18+ £13.39 per hour.

The position runs until 13 February 2027 and involves customer-focused service in-store. As part of our team you will interact with customers, assist on tills and shop floor, and use our

Responsibilities

• Tills – Serving customers with purchases or returns and ensuring items are complete and packed securely.
• Shop floor – Help customers find products and provide memorable service to build loyalty.
• Hosting – Use iPad systems to order products, including Made To Measure bespoke curtains and blinds.
• Stock and Delivery – merchandising, price updates, tidy stores, take deliveries, check stock, replenish shelves and assist customers.

Skills

Customer service

Teamwork

Weekend availability

Job description

18+ - £13.39 per hour.

This is a seasonal position lasting until 13 February 2027.

Overview

Pay -

16-17 - £8.72 per hour.

18+ - £13.39 per hour.

This is a seasonal position lasting until 13 February 2027.

Your local store is looking for a minimum 8hrs per week Weekend Sales Assistant to support us over our busy weekends.

Here at Dunelm, our Sales Assistants are our foundations; a wonderful team of people right at the heart of our stores. With customer focus the number one priority, our Sales Assistants are the first point of call for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression so they will return again and again.

What you'll be doing

The role involves being trained in all aspects of customer facing store life:

• Tills – Serving customers with purchases or returns and taking care to check that all items are complete and that fragile items are packed securely so they get to their new homes safely.
• Shop floor – Assisting our customers to find the products they are looking for and providing an excellent memorable service to create and maintain, customer loyalty and a genuine love for our products and people.
• Hosting – If a customer can’t find what they’re looking for on our shelves, you will use our successful iPad systems to order products to be delivered to the customers homes. You will be trained to provide a fantastic Made To Measure service creating orders of bespoke curtain and blinds to our customers specifications. You will be styling our departments such as the super popular bedding displays to inspire and allow our customers the chance to feel fabrics and ensure they take the perfect items home.
• Stock and Delivery – A physical role with some heavy lifting involved. This is not solely warehouse based and is a customer facing role. You will be focusing on merchandising, updating price changes, recovering the stores after a busy day making it lovely and tidy, taking in deliveries, checking stock control, ordering and carrying out shop-floor replenishment whilst always remembering our customers’ needs along the way.

What we’ll look for in you

• Our colleagues work together to support and encourage each other in order to help create a fantastic work environment that feels like home.
• We'd love you to be confident and feel empowered in your role whilst having a sociable nature and excited at the prospect of working in an ever-growing retail environment to provide memorable customer experiences.

• You will love helping your colleagues across the store and always contribute to your team by reporting successfully to your team leaders and store management team regularly.