Seasonal Weekend Sales Assistant

Dunelm; Banbury; On-site; GBP 17,000 - 19,000; Full time

Job summary

Dunelm is seeking a Weekend Sales Assistant on a seasonal basis to support us over busy periods. The role is based in-store with weekend hours and requires a minimum of 16 hours per week, including weekends, across our trading calendar.

The position pays £12.71 per hour for over 18s, with a lower rate for 16–17s (£8.00 per hour). The contract runs until 13 February 2027, and training covers till operation, stock, and customer service to help customers find the perfect items.

Qualifications

• Availability to work weekends and seasonal peaks.
• Customer-facing experience is beneficial.
• Able to lift and handle stock as part of store duties.

Responsibilities

• Tills – assist customers with purchases and returns.
• Shop floor – help customers locate products and provide memorable service.
• Stock and delivery – assist with replenishment, deliveries, and keep shelves tidy.
• Use in-store systems to order products for delivery where needed.

Skills

Customer service

Weekend availability

Team player

Job description

18+ - £12.71 per hour.

This is a seasonal position lasting until 13 February 2027.

Overview

Pay -

16-17 - £8.00 per hour.

18+ - £12.71 per hour.

Your local store is looking for a minimum 16hrs per week Weekend Sales Assistant to support us over our busy weekends.

Here at Dunelm, our Sales Assistants are our foundations; a wonderful team of people right at the heart of our stores. With customer focus the number one priority, our Sales Assistants are the first point of call for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression so they will return again and again.

What you'll be doing

The role involves being trained in all aspects of customer facing store life:

• Tills – Serving customers with purchases or returns and taking care to check that all items are complete and that fragile items are packed securely so they get to their new homes safely.
• Shop floor – Assisting our customers to find the products they are looking for and providing an excellent memorable service to create and maintain, customer loyalty and a genuine love for our products and people.
• Hosting – If a customer can’t find what they’re looking for on our shelves, you will use our successful iPad systems to order products to be delivered to the customers homes. You will be trained to provide a fantastic Made To Measure service creating orders of bespoke curtain and blinds to our customers specifications. You will be styling our departments such as the super popular bedding displays to inspire and allow our customers the chance to feel fabrics and ensure they take the perfect items home.
• Stock and Delivery – A physical role with some heavy lifting involved. This is not solely warehouse based and is a customer facing role. You will be focusing on merchandising, updating price changes, recovering the stores after a busy day making it lovely and tidy, taking in deliveries, checking stock control, ordering and carrying out shop-floor replenishment whilst always remembering our customers’ needs along the way.

What we’ll look for in you

• Our colleagues work together to support and encourage each other in order to help create a fantastic work environment that feels like home.
• We'd love you to be confident and feel empowered in your role whilst having a sociable nature and excited at the prospect of working in an ever-growing retail environment to provide memorable customer experiences.

• You will love helping your colleagues across the store and always contribute to your team by reporting successfully to your team leaders and store management team regularly.