Seasonal Team Member

Oliver Bonas; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A retail company in London is seeking a Seasonal Team Member to provide exceptional customer service during the busy festive season. You will work collaboratively with the team to maintain store operations and enhance customer experiences. Ideal candidates should possess great people skills and be positive, vibrant, and ready to learn. This part-time, temporary role runs until January 4, 2026, and offers flexible shifts during the holiday period.

Benefits

30% employee discount

Access to 24-hour employee assistance programme

Refer a Friend incentive

Mental Health First Aider support

Free refreshments in store

Qualifications

• Strong, consistent communication with the team is essential.
• Positive attitude towards customers and team members.

Responsibilities

• Provide a great experience to every customer.
• Maintain excellent housekeeping standards throughout the store.

Skills

Great people skills

Excellent customer service

Organisation skills

Resourcefulness

Job description

Seasonal Team Member

Oliver Bonas

Location: St Pancras, Central London

Rate: £13.10 per hour

Contract: Temporary, Part-time, Seasonal

Season runs until 4th January 2026. 8 hours minimum contract with potential increases week on week depending on store needs and possible overtime. Flexible availability required across the busy festive season, including weekends and the period leading up to Christmas and into the new year.

Overview

We have an amazing opportunity for you to become a part of Team OB this Christmas. As a Seasonal Team Member, you will be approachable, resourceful and love working with people. Our Team Members enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently during our busy and exciting Christmas period.

Our Seasonal contracts will run until 4th January 2026.

More about the role

• Provide a great experience to every customer.
• Develop an excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in all training opportunities provided and contribute positively to team sessions.
• Embrace ownership of tasks, setting a good example for the rest of the team.
• Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
• Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
• Support other stores where needed.
• Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures.
• Be aware of store and company product best-sellers to support sales growth.

Bonas Benefits

• A generous employee discount - 30% off OB products from your first day with us
• Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support
• Refer a Friend incentive - you could earn £100
• Equity, Diversity and Inclusivity Voice network and EDI team
• Mental Health First Aider support
• Education and support through 360L eLearning platform
• Free refreshments and treats in store

What we look for

• Great people skills.
• Excellent customer service.
• Organisation skills and multi-tasking ability.
• Positivity, vibrancy and readiness to take on anything.
• Kind, helpful and considerate towards customers and team members alike.
• Resourcefulness and a desire to learn more.

Equality, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equality, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. We welcome all eligible applicants for this role, with particular interest in candidates from Black, Asian and Mixed Heritage communities.