Seasonal Store Colleague - Heathrow Airport

JD GROUP; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

JD Group recherche un(e) Assistant(e) de Vente passionné(e) pour offrir une expérience d'achat exceptionnelle à ses clients. Ce poste dynamique implique de travailler en étroite collaboration avec l'équipe pour atteindre des objectifs de vente, en fournissant un service client exceptionnel tout en maintenant des normes de stock. Les candidats doivent avoir une attitude positive, de bonnes compétences en communication et être prêts à s'adapter à un environnement de vente au détail rapide.

Qualifications

• Attitude positive envers un environnement de vente au détail axé sur le client.
• Compétences interpersonnelles et en communication confiantes.
• Flexibilité pour travailler divers quarts de travail, y compris les week-ends.

Responsibilities

• Fournir une expérience client (accueil et assistance) exceptionnelle.
• Atteindre et dépasser les objectifs de vente.
• Maintenir les niveaux de stock à jour sur le sol de vente.

Skills

Attitude positive

Compétences en communication

Flexibilité

Job description

Role overview:

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities:

• Providing a knowledgeable and seamless customer experience for all customers that enter the store.
• Continuously maintaining clean and tidy stock standards on the shop floor for customers at all times.
• Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on current trends, in-store promotions, and continuously evolving store processes.
• Drive sales, ensuring that targets are achieved and, where possible, exceeded.
• Utilise the in-store devices, offering the customer the whole product range.
• Provide alternatives and add-on sales at every opportunity.
• Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible.
• Ensure that product is priced correctly.
• To deputise for other staff, work within departments, or carry out other duties as required.
• Always represent JD Sports in the most professional manner.
• Conduct your work in a safe and responsible manner.

Role objectives and KPIs:

• Provide exceptional service to ensure customer satisfaction and retention.
• Actively drive sales to support the store in meeting and exceeding the store's financial goals.
• Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability.

Skills and Experience:

• A positive attitude towards a fast-paced, customer-focused retail environment.
• An ability to enthusiastically look at a challenge as an opportunity to develop yourself, your career, and learn new skills.
• Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.