Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
- Providing a knowledgeable and seamless customer experience for all customers that enter the store.
- Maintaining clean and tidy stock standards on the shop floor at all times.
- Collaborating with team members to achieve sales and KPI targets by staying knowledgeable about current trends, in-store promotions, and store processes.
- Driving sales to ensure targets are achieved and exceeded where possible.
- Utilising in-store devices to offer customers the full product range.
- Providing alternatives and upselling opportunities at every chance.
- Replenishing stock levels as needed to ensure the full range is available on the shop floor.
- Ensuring products are correctly priced.
- Deputising for other staff, working within departments, or performing other duties as required.
- Representing JD Sports professionally at all times.
- Conducting work in a safe and responsible manner.
Role objectives and KPIs:
- Providing exceptional service to ensure customer satisfaction and retention.
- Actively driving sales to support the store in meeting and exceeding financial goals.
- Ensuring timely and accurate stock replenishment to maintain optimal product availability.
Skills and Experience:
- A positive attitude towards a fast-paced, customer-focused retail environment.
- An enthusiastic approach to challenges as opportunities for personal and professional growth.
- Confident interpersonal and communication skills, thriving in social interactions with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.