Seasonal Store Colleague

JD GROUP; Cambridge; On-site; GBP 18,000 - 22,000; Full time

Job summary

JD Group seeks a Sales Assistant dedicated to delivering exceptional customer experiences in a fast-paced retail environment. This role offers opportunities for career progression while requiring strong interpersonal skills, a positive attitude, and flexibility to meet the demands of a dynamic store setting.

Qualifications

• Experience in a fast-paced retail environment is preferred.
• Ability to engage and build rapport with customers.
• Eagerness to learn new skills and tackle challenges.

Responsibilities

• Provide knowledgeable customer service ensuring satisfaction.
• Drive sales and maintain stock levels effectively.
• Collaborate with team to meet sales and KPI targets.

Skills

Positive attitude

Interpersonal skills

Communication skills

Flexibility

Job description

Role overview:

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities:

• Providing a knowledgeable and seamless customer experience for all customers that enter the store.
• Continuously maintaining clean and tidy stock standards on the shop floor for customers at all times.
• Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on current trends, in-store promotions, and continuously evolving store processes.
• Drive sales, ensuring that targets are achieved and, where possible, exceeded.
• Utilise the in-store devices, offering the customer the whole product range.
• Provide alternatives and add-on sales at every opportunity.
• Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible.
• Ensure that product is priced correctly.
• To deputise for other staff, work within departments, or carry out other duties as required.
• Always represent JD Sports in the most professional manner.
• Conduct your work in a safe and responsible manner.

Role objectives and KPI’s:

• Provide exceptional service to ensure customer satisfaction and retention.
• Actively drive sales to support the store in meeting and exceeding the store's financial goals.
• Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability.

Skills and Experience:

• A positive attitude towards a fast-paced, customer-focused retail environment.
• An ability to enthusiastically look at a challenge as an opportunity to develop yourself, your career, and learn new skills.
• Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.