Seasonal Store Colleague

Naylor's Equestrian Llp; Birmingham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company in the retail sector is seeking a motivated Sales Assistant to enhance customer experiences and drive sales. The role involves engaging with customers, managing stock levels, and maintaining store standards in a fast-paced environment, offering great opportunities for career development.

Qualifications

• Enthusiasm for personal and professional development.
• Thriving in customer engagement and social situations.
• Flexibility to work various shifts.

Responsibilities

• Providing exceptional service to ensure customer satisfaction.
• Driving sales to meet financial goals.
• Maintaining stock availability and cleanliness on the shop floor.

Skills

Positive attitude

Interpersonal skills

Communication skills

Flexibility

Job description

Role overview:

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities:

• Providing a knowledgeable and seamless customer experience for all customers that enter the store.

• Maintaining clean and tidy stock standards on the shop floor at all times.

• Collaborating with team members to achieve sales and KPI targets through knowledge of current trends, in-store promotions, and store processes.

• Driving sales to meet and exceed targets.

• Utilising in-store devices to offer the full product range to customers.

• Providing alternatives and add-on sales opportunities.

• Replenishing stock levels as needed, ensuring the full range is available on the shop floor.

• Ensuring products are correctly priced.

• Deputising for other staff, working within departments, or performing other duties as required.

• Representing JD Sports professionally at all times.

• Conducting work in a safe and responsible manner.

Role objectives and KPIs:

• Providing exceptional service to ensure customer satisfaction and retention.

• Actively driving sales to support the store in meeting and exceeding financial goals.

• Ensuring timely and accurate replenishment of stock to maintain optimal product availability.

Skills and Experience:

• A positive attitude towards a fast-paced, customer-focused retail environment.

• Enthusiasm for viewing challenges as opportunities for personal and professional development.

• Confident interpersonal and communication skills, thriving in social situations through customer engagement.

• Flexibility to work various shifts, including weekends and holidays, based on store needs.