Seasonal Store Assistant (St Davids Dewi Sant, Cardiff)

LOUNGE; Cardiff; On-site; GBP 10,000 - 15,000; Part time

Job summary

A leading company is seeking a Seasonal Store Assistant for their Cardiff location. The role focuses on delivering exceptional customer service, supporting customers during their shopping journey, and maintaining store standards. Ideal candidates will have a passion for fashion and customer care.

Qualifications

• Experience in customer-facing roles.
• Passion for lingerie and fashion.
• Ability to work flexible hours.

Responsibilities

• Assist customers through their fitting process.
• Maintain a clean and organized stock room.
• Handle transactions and returns accurately.

Skills

Customer Service

Communication

Problem Solving

Job description

Role: Seasonal Store Assistant

Location: St Davids Dewi Sant, Cardiff

Contracted hours: 8hrs per week
Start date: 1st June
End date: 9th August

The Lounge team is growing, we're looking for a Store assistant to work as part of the team in one of our first-ever store based in St Davids Dewi Sant, Cardiff. We're after someone who is passionate about customer service and wants to support us in bringing Lounge to real life!

Customer Experience is paramount to us as a brand and we are looking for Store Assistants who have a true passion for exceptional customer experience and a love of Lounge. This role is vital in helping maintain the close community we have created online, In Real Life, as part of our in store team you will be responsible for helping to look all customers that walk through the doors- ensuring you are an expert in all Lounge products and can provide an experience unlike any other to our community, ensure customer fittings are done to the highest level and ensuring our store Looks and Feels like Lounge's home. Our community will always be the most important thing to us and we want to ensure they are given the best experience possible.

Within this role we want you to bring your own skills, ideas, and experience whilst working with the rest of our retail team to maintain a collaborative, enthusiastic & dedicated culture to the store- ensuring that customer service remains the most important aspect.

What you will do at Lounge:

• Work closely with our Supervisors and Head of Store to look after each and every customer and provide guidance and support through the customer journey.
• Support all customers through the fitting process ensuring you are an expert in all Lounge's products and can give accurate information.
• Be a champion for all of Lounge's Brand Values.
• Maintain a clean, organised stock room ensuring all products are laid out in store to maintain a high standard of store.
• Accurately handle all transactions and returns process.
• Assist each customer through their journey in-store whilst providing expert insight into our products.

We would love it if you:

• Have a true Love for Lingerie and Fashion.
• Are a Lounge lover and share in our company values.
• Have some experience in customer-facing roles.
• Are an effective problem sovler.
• Are an exceptional communicator.

Eligibility:

• You must be legally authorised to work in the country in the UK.
• You must be over the age of 18 years old.
• Must be able to prove the Right to Work and any evidence related to this.
• You must also be able to travel to the store in which you work.

Availability:

You must be willing to work a flexible schedule that includes weekends, evenings, holidays, and non-business hours.