Seasonal Stock Specialist

LUSH; Dundee; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading cosmetic retailer in Dundee is seeking a Seasonal Stock Specialist who will play a vital role in delivering exceptional customer service and maintaining store standards. This is a part-time position offering 6-12 hours per week, with a focus on creating a welcoming environment and supporting sales through effective stock management. The ideal candidate possesses strong teamwork and communication skills. Competitive hourly rate based on the Living Wage and opportunities for bonuses are included.

Benefits

Competitive hourly rate

Training and development opportunities

Potential for bonuses

Qualifications

• A true passion for delivering exceptional customer service.
• Ability to create memorable experiences for customers.
• Strong team collaboration skills.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Deliver exceptional customer service by supporting colleagues.
• Maintain a clean, tidy, and visually appealing shop floor.
• Manage stock levels efficiently.
• Participate in ongoing training and development.

Skills

Customer service

Teamwork

Communication

Job description

Diversity matters. We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role

In this role, although operational, you'll be the face of the store, welcoming customers and supporting a fun, engaging shopping experience. You'll use your skills to help maintain visual and store standards. Working closely with your store managers, you'll control stock related costs, help to develop stock related processes and facilitate sales though stock management. You'll also ensure the shop floor looks its best with full clean displays, which you adapt to meet seasonal trends. With a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.

Key Information

• Hours available: 6-12 hrs per week depending on availability
• Ideally 3 candidates
• 12 hrs = 6hrs Monday and 6hrs Thursday
• 6hrs = Saturday
• 6hrs = Sunday
• Application Deadline: Midnight on 15/10/25
• Trial Shift / Interview Date: 18/10/25 (approx 1hr)
• Training: Week commencing 20/10/25 (negotiable)
• Start Date: From 20/10/25 (negotiable)

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Deliver exceptional customer service by supporting colleagues and acknowledging customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store's sales targets by working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop's budget.
• Participate in ongoing training and development to enhance knowledge and skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Receiving deliveries in a timely and efficient manner.
• Liaising with the store Trainee Manager to plan and maintain the stock storage re-actively to accommodate sales trends and staff needs.
• Supporting the Trainee Manager by populating orders on our stock system.
• Performing miniature stock takes to monitor to identify opportunities and monitor performance.

Skills and Experience

Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Seasonal Stock Specialist, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Seasonal Stock Specialist revolves around making teamwork an instinctive and joyful experience.

Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.