Seasonal Sales Associate | Fenwick Colchester

Reiss Limited; Colchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Business wear allowance

Generous employee discount

Commission structure

Accrued holiday pay

Job summary

Reiss Limited is seeking Seasonal Sales Associates to deliver premium customer service in our Colchester stores during Christmas and Sales periods. Roles include part-time and full-time positions, with start dates in October, November or December and availability through January 2027.

You will engage customers, showcase our brand and products, and support a seamless shopping experience while upholding visual standards and store presentation.

Qualifications

• Experience in premium or luxury retail environments.
• Excellent customer service and communication skills.
• Ability to adapt to changing priorities in a busy store environment.
• Strong teamwork and organisational abilities.

Responsibilities

• Deliver a premium and tailored customer service experience.
• Provide in-depth knowledge of the Reiss brand and products.
• Communicate effectively with customers, colleagues and management.
• Maintain visual standards and brand presentation.
• Act as a Reiss Brand Ambassador.

Skills

Premium luxury product

Customer-facing environment

Customer perspective

Excellent customer service

Flexibility

Fast-paced retail

Communication skills

Organisational skills

Team player

Written & verbal comms

Job description

Why choose Reiss?

Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.

We are driven by a shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring store environment and working together to exceed customer expectations every day.

We nurture a culture of curiosity, creativity and authenticity. The shared behaviours that bind us together are more than words. They’re the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.

What’s the role about?

Joining us as a Seasonal Sales Associate, you’ll be supporting us to provide exceptional customer service in our stores to customers and to facilitate our ‘fulfil from store’ delivery service during our important Christmas and Sales periods.

Due to the nature of the seasonal roles, we are looking for both part-time and full-time Sales and Stock Associates. Applicants should be available to work any dates (excluding Christmas Day) up until January 2027 (some roles may require your availability until 31st January 2027).

Depending on your availability, our seasonal employees will start in the business in the months of October, November and December.

Who you are

• Has a passion for premium or luxury product

• Previous experience in a customer-facing environment

• Be able to see things through the customer’s eyes

• Excellent customer service skills

• Flexibility and ability to adapt to changing priorities

• Ability to work in a fast-paced retail environment

• Have excellent communication and interpersonal skills

• Have excellent organisational and decision-making skills

• Be a team player

• Good written and verbal communication skills

What you’ll be doing

• Delivering a premium and tailored customer service experience

• Providing in depth knowledge of the brand and our products

• Communicating appropriately and effectively with customers, team members and management

• Maintaining visual standards

• Acting as a Reiss Brand Ambassador

What we’ll do for you

• Business wear allowance

• Generous employee discount

• Rewarding commission structure

• Accrued holiday pay

WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.