Seasonal Sales Associate | Metro Centre

Reiss Limited; Gateshead; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Seasonal business wear allowance

Generous employee discount

Rewarding commission structure

Accrued holiday pay

Job summary

Reiss Limited is recruiting for Sales Associate roles at our Gateshead Metro Centre store on a fixed term, full-time or part-time basis, covering the important Christmas and sale periods. Seasonal contracts typically start in October, with most ending by January 2027, and applicants should be available on dates through the season.

You will deliver premium customer service, learn our brand and products, maintain visual standards, and act as a Reiss Brand Ambassador.

Qualifications

• Experience delivering customer-focused service in a premium or luxury environment.
• Ability to understand and communicate product knowledge clearly.
• Strong interpersonal and communication skills with customers and colleagues.
• Flexible to work during peak seasonal periods.
• Ability to work in a fast-paced retail setting.

Responsibilities

• Delivering a premium and tailored customer service experience.
• Providing in depth knowledge of the brand and our products.
• Communicating appropriately and effectively with customers, team members and management.
• Maintaining visual standards.
• Acting as a Reiss Brand Ambassador.

Skills

Premium customer service

Customer-facing experience

Excellent communication

Team player

Adaptability

Job description

Why choose Reiss?

Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.

We are driven by a shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring store environment and working together to exceed customer expectations every day.

We nurture a culture of curiosity, creativity and authenticity. The shared behaviours that bind us together are more than words. They're the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.

What’s the role about?

As part of our Retail team, you'll be joining our store in Gateshead Metro Centre as a Sales Associate, on a fixed term, full-time/part-time basis. You'll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals during our important Christmas and Sales periods.

Due to the nature of the seasonal roles, we are looking for both part-time and full-time Sales and Stock Associates. Applicants should be available to work any dates (excluding Christmas Day) up until January 2027. Most contracts will end by the 31st January 2027.

Depending on your availability, our seasonal employees will start in the business in the months of October, November and December.

Who you are

• Has a passion for premium or luxury product

• Previous experience in a customer-facing environment

• Be able to see things through the customer's eyes

• Excellent customer service skills

• Flexibility and ability to adapt to changing priorities

• Ability to work in a fast-paced retail environment

• Have excellent communication and interpersonal skills

• Have excellent organisational and decision-making skills

• Be a team player

• Good written and verbal communication skills

What you’ll be doing

• Delivering a premium and tailored customer service experience

• Providing in depth knowledge of the brand and our products

• Communicating appropriately and effectively with customers, team members and management

• Maintaining visual standards

• Acting as a Reiss Brand Ambassador

What we offer

• Seasonal business wear allowance.

• Generous employee discount

• Rewarding commission structure

• Accrued holiday pay

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.