Seasonal Sales Associate Click & Collect Team

Selfridges; Manchester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A popular retail company in Manchester is seeking a Seasonal Sales Associate for the Click & Collect Team during the busy Christmas period. The role involves creating exceptional customer experiences, maintaining stock, and upholding retail standards. Ideal candidates will be great communicators and possess excellent problem-solving skills. The position offers up to 35% employee discount on select products.

Benefits

Up to 35% discount on own-bought products

Flexible working hours during peak season

Qualifications

• Ability to positively engage with diverse customers.
• Excellent product knowledge through trend monitoring.
• Proven track record in sales and service excellence.

Responsibilities

• Create memorable customer experiences.
• Conduct sales, refunds, and exchanges.
• Maintain retail standards and manage stock.

Skills

Great communicator

Problem solving skills

Sales and service expertise

Flexibility

Job description

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Seasonal Sales Associate Click & Collect Team, Manchester

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Client:

Selfridges

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3c54047e3b87

Job Views:

7

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Seasonal Sales Associate Click & Collect Team

Job Introduction

Christmas at Selfridges – What To Expect:

• You’ll get to be a part of the Selfridges Christmas Magic and join our teams at our busiest time of year!
• You will be required to work weekends and be available for at least 2 out of the following key days; Christmas Eve, Boxing Day, New Year’s Eve and New Years Day
• You’ll receive some great benefits & perks including access to our team member discount which is up to 35 percent on own-bought products!

As a Seasonal Sales Associate you will:

• Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
• Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
• From selling and replenishing stock, organising rails, to hosting,you will be maintaining the highest of retail standards
• Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
• Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
• Adapt to the challenges that vary from day to day.A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
• Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
• Follow health, safety and security procedures, and play an active role in preventing stock loss
• Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.

A bit about you

• Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements.
• Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training.
• Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate.
• It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same.
• Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer.
• Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation.
• An example of our values, a reliable and respected colleague.

**Due to the high number of vacancies we will have across our stores, we are advertising now but assessments will not take place until September & October. We will update you as soon as we can on the status of your application**