Seasonal Sales Associate

Tapestry (Coach/Kate Spade); Wirral; Sur place; GBP 14 000 - 21 000; Plein temps

Avantages offerts par ce poste

Inclusive work environment

Internal mobility

Volunteering day

Ambassador Programme

Regular social events

Equity Inclusion & Diversity Initiat

Employee discount

Incentive programme

Résumé du poste

Kate Spade New York in Wirral is seeking a stylist to help customers express their personal style and discover Kate Spade pieces that fit their lifestyle. You will use product knowledge to create looks and guide decisions, delivering a memorable shopping experience in our store.

The role requires strong selling skills, prior retail experience, and comfort with social media and omni/virtual selling techniques.

Qualifications

• Professional selling skills with strong interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask and work collaboratively in a team.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).
• Flexible schedule including nights and weekends.

Responsabilités

• Greet guests warmly and confidently with strong product knowledge.
• Listen to customer needs and ask insightful follow-ups.
• Provide styling advice and create complete looks.
• Showcase multiple ways to wear products and encourage exploration of new styles.
• Guide customers through purchase decisions and ensure a seamless checkout.
• Maintain stockroom organization and POS transactions.

Connaissances

Professional selling

Retail experience

Multitasking

Social media awareness

English proficiency

Description du poste

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

Our company name Tapestry, represents the diversity of our brands and the diversity of our people. We know that having a diverse range of perspectives, backgrounds and experiences makes us more innovative and successful and it brings us closer to our consumer. Our goal is to create a culture that is equitable, inclusive and diverse - where all of our employees, customers and stakeholders thrive.

Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardroom.

Key Responsibilities

Customer Engagement & Styling

Greet guests warmly and confidently, demonstrating strong product knowledge.

Actively listen and ask insightful follow-up questions to understand customer needs.

Provide styling advice, suggest add-ons, and create complete looks.

Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.

Guide customers through purchase decisions and ensure a seamless checkout experience.

Reinforce and celebrate customer choices, inviting them to return.

Sales & Business Acumen

Drive results through strong customer connections and storytelling.

Demonstrate deep knowledge of the brand and product attributes across all categories.

Maintain operational excellence, including stockroom organization and POS transactions.

Give and receive feedback in an honest, constructive manner.

Requirements

Skills & Experience

Professional selling skills with exceptional interpersonal and communication abilities.

Prior experience in a retail environment.

Ability to multitask, prioritize, and work collaboratively in a team setting.

Social media awareness and willingness to learn omni/virtual selling techniques.

English proficiency (or local language proficiency per market).

Schedule: Ability to work a flexible schedule to meet the needs of the business-including nights, weekends, busy season, and high-traffic retail days (including but not limited to public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

What Kate Spade can offer you:

• An inclusive, innovative, and fun working environment
• Internal mobility & career progression
• 1 paid volunteering day per year and opportunities to volunteer with global projects.
• Learning & development opportunities with our Ambassador Programme
• Regular social events
• Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
• Attractive employee discount
• Compelling incentive programme

Our Competencies for All Employees

Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; ...

Dealing with Ambiguity : Can effectively cope with change; ...

Drive for Results : Can be counted on to exceed goals successfully; ...

Interpersonal Savvy : Relat