Seasonal Sales Assistant

The Entertainer; Ilford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading toy retailer in Ilford seeks a Seasonal Sales Assistant to provide excellent customer service and support store operations during the busy holiday period. Responsibilities include stock assistance, restocking shelves, and interacting with customers in a vibrant shopping environment. This role offers competitive hourly pay and flexible working hours in the lead-up to Christmas.

Benefits

20% toy discount in stores

Fortnightly pay

Flexible access to pay

Access to the Retail Trust

Virtual GP

Qualifications

• Enthusiastic and friendly personality with a love for toys.
• Ability to work varied shifts, including weekends and holidays.
• Willingness to assist customers and support store operations.

Responsibilities

• Provide reliable and flexible assistance with hours of work.
• Deliver excellent customer service and assist with stock movement.
• Support merchandising and communicate with customers.

Skills

Customer service

Teamwork

Flexibility

Job description

Overview

To be a Seasonal Sales Assistant at The Entertainer you must be: reliable and flexible in what hours you can work; approachable and confident to deliver excellent customer service; physically fit and able to move stock around the store, work with deliveries and pallets, on your own and as part of a team; willing and able to help out in our local Tesco concession space. Merchandising, keeping the shelves full, talking to customers and handling deliveries are part of the role.

Holly, Seasonal Sales Assistant from last year, says: "Working for The Entertainer is a wonderful and thrilling experience, there is never a day where I am bored or have nothing to do. I enjoy restocking and making sure all the prices are correct for all our customers. I like seeing kids get excited about seeing their favourite toys in stock; for me this is very rewarding and I love seeing the excited and thrilled looks on their faces. On busy weekends I replenish and make myself available for everybody, whether that’s to grab an item off the top shelf or to recommend a toy or bestseller for Christmas. I love being a Seasonal Sales Assistant as I feel those little jobs like restocking can make a big difference to a customer coming into our store for the first time."

Want to work in a busy toy shop at the best time of year? At The Entertainer, Ilford The Exchange Shopping Mall, we love to create memories for all customers who come through our doors, helping to find the perfect toy or gift, keeping the shelves full and our stores welcoming. At Christmas, this is no different!

Responsibilities

• Provide reliable and flexible assistance with hours of work; there may be extra hours if we are busy.
• Deliver excellent customer service; be approachable and confident in interaction with customers.
• Assist with stock movement, deliveries and pallets; work effectively both individually and as part of a team.
• Support merchandising, keep shelves full, talk to customers, and handle deliveries.
• Assist in the local Tesco concession space as required.

Qualifications / What we’re looking for

• Love of toys and customer service; enthusiastic and friendly personality.
• Ability to work weekends (stores open 7 days a week) and on busy holiday periods.
• Willingness to work varied shifts, including evenings and different days of the week; provide as much detail as possible in your application.

Key Information about this role

• Rates of Pay: 16-20 year olds - £11.15 per hour; 21-year-old plus - £12.36 per hour.
• Contract end date: 3rd January 2026.
• Hours: 12-hour per week contract (may include 4-hour shifts over 3 days or two 6-hour shifts).
• Store hours: open 7 days a week; weekend support including Sundays required.
• There may be opportunities for extra hours depending on trade.
• Seasonal Christmas Eve, Boxing Day or New Year’s Eve work is required as part of the role.

Benefits

• 20% toy discount in Entertainer stores
• Fortnightly pay
• Flexible access to your pay via MyPayNow
• Access to the Retail Trust
• Virtual GP