Seasonal Sales Assistant

Lush Ltd.; Chester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading beauty retail company in Chester is seeking a Seasonal Part-Time Sales Assistant. You'll create a welcoming environment and engage customers with personalized recommendations, manage stock levels, and contribute to in-store events. This role offers a competitive hourly rate of £12.00 and various benefits, including a 50% discount on products and flexible working arrangements.

Benefits

Holiday allowance

50% discount on Lush products

Profit-based bonus

Complimentary spa treatment

Pension scheme

Paid day off for your birthday

Cycle to work scheme

Discounted rail and bus season tickets

Employee assistance programme

6 months of full pay for parental leave

Flexible working

Tailored gender affirming care

Qualifications

• Passion for delivering exceptional customer service.
• Positive collaboration with colleagues.
• Clear communication with team and management.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers and provide personalized recommendations.
• Maintain a clean and visually appealing shop floor.
• Support store's sales targets by promoting products.

Skills

Customer Experience

Teamwork

Communication

Job description

Overview

In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. Youll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. Youll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.

Key Information

Hours available: 8 hours per week (overtime available closer to Christmas)

Application Deadline: 23rd September 2025

Interview Date: Ongoing from 30th September 2025

Training: Week commencing 20th October 2025

Start Date: From 27th October 2025

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well-stocked and ready for customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop's budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in-store and external events to leave lasting impressions on customers.

Skills and Experience

• Customer Experience: Passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable experiences.
• Teamwork: Positive collaboration with colleagues to achieve goals and foster continuous team growth.
• Communication: Clear, respectful communication with colleagues, managers, and nearby stores to ensure information flows effectively.

Seasonal/Additional Details

Role: Seasonal - Part Time

Location: Chester

Compensation: £12.00 / hour

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
• Flexible working
• Tailored gender affirming care

Diversity matters. We are building a brand that represents the people of the world. We see you, we celebrate you, and we want you. We value positive, approachable communication on the shop floor and are committed to fair processing of personal information in a secure, fair, and accurate manner.