Seasonal Sales Ambassador – Warm Customer Experience

Lush Handmade Cosmetics; Exeter; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Holiday allowance

50% discount on Lush products

Profit-based bonus

Pension scheme

Paid day off for your birthday

Cycle to work scheme

Enhanced parental leave

Employee ownership

Job summary

Lush Handmade Cosmetics in Exeter is seeking a Seasonal Sales Assistant to welcome customers, share product knowledge, and deliver a fun, engaging shopping experience. You’ll perform demonstrations, hand out samples, and help drive sales while maintaining a welcoming store environment.

With flexible shifts and a living-wage based hourly rate, the role offers training and potential bonuses, plus opportunities to grow with a brand that values inclusion and exceptional service.

Qualifications

• Passion for delivering exceptional customer service and creating memorable 5-star experiences.
• Ability to collaborate with colleagues to meet sales goals and contribute to a positive store atmosphere.
• Clear, friendly communication to ensure information flows smoothly within the team and with customers.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand needs, provide personalised recommendations, and demonstrate products.
• Deliver exceptional service using product knowledge and offering samples.
• Assist in hosting in-store events and ensure an inclusive customer experience.
• Maintain a clean, well-stocked shop floor and manage stock levels.
• Support sales targets by promoting products creatively and working with the team to exceed goals.

Skills

Customer experience

Teamwork

Communication

Job description

Lush Handmade Cosmetics in Exeter is seeking a Seasonal Sales Assistant to welcome customers, share product knowledge, and deliver a fun, engaging shopping experience. You’ll perform demonstrations, hand out samples, and help drive sales while maintaining a welcoming store environment.

With flexible shifts and a living-wage based hourly rate, the role offers training and potential bonuses, plus opportunities to grow with a brand that values inclusion and exceptional service.