Seasonal Sales Advisor - Birmingham

Whittard of Chelsea; Birmingham; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

50% store discount

Festive atmosphere

Retail skills development

Job summary

Whittard of Chelsea in Birmingham is recruiting enthusiastic Sales Advisors for the Christmas peak season. Join us for our busiest time of year to deliver warm, friendly customer service and help shoppers discover festive gifts and treats from our premium tea, coffee and chocolate ranges.

You will work a flexible schedule including weekends, stock the shop, process transactions at the till, and support the team during high footfall.

Qualifications

• Excellent customer service skills.
• Friendly, approachable manner.
• Ability to stay calm in busy periods.

Responsibilities

• Welcome customers warmly and help them discover festive gifts and treats.
• Keep the store well-stocked, beautifully presented, and running smoothly during the busy holiday period.
• Work efficiently at the till and support your team to manage high footfall and busy trading days.
• Embrace the festive spirit while adapting to shifting priorities and fast-paced retail demands.

Skills

Customer service

Retail environment

Communication

Job description

Since 1886, Whittard of Chelsea has been crafting exceptional tea, coffee, and hot chocolate experiences. This Christmas, our store will be buzzing with festive shoppers, and we’re looking for enthusiastic Sales Advisors to join us for our busiest time of the year.

If you love delivering outstanding customer service and thrive in a lively, fast-paced environment, this seasonal role is perfect for you.

You’ll need to be available to work a flexible schedule, including weekends, and be available for at least 2 out of the following key dates: Christmas Eve, Boxing Day, New Year's Eve and New Year's Day. We require availability of a minimum of 2 Days.

What You’ll Do:

• Welcome customers warmly and help them discover the perfect festive gifts and treats through tastings and personalised recommendations
• Keep the store well-stocked, beautifully presented, and running smoothly during the busy holiday period
• Work efficiently at the till and support your team to manage high footfall and busy trading days
• Embrace the festive spirit while adapting to shifting priorities and fast-paced retail demands

What We’re Looking For:

You’ll be successful if you:

• Are comfortable working in a busy retail environment
• Have excellent communication skills and a friendly, approachable manner
• Stay calm and positive during the peak festive rush
• Are available to work the full Christmas period, including weekends, evenings, and bank holidays (availability over the festive period is essential)and be available for at least 2 out of the following key dates: Christmas Eve, Boxing Day, New Year's Eve and New Year's Day.
• Enjoy working as part of a supportive team focused on delivering great customer experiences

Why Work with Whittard This Christmas?

• Competitive pay and a vibrant, festive working atmosphere
• Up to 50% store discount - ideal for Christmas shopping and treats!
• Be part of a passionate, supportive team during the most wonderful time of the year
• Opportunities to develop your retail skills and gain experience in a renowned British brand

Ready to Join Our Festive Team?

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