Seasonal Retail Operations Pro

Marks & Spencer Group; Haywards Heath; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in Operations. This role focuses on the backstage, essential work that keeps our stores running smoothly. You’ll handle stock and deliveries, ensuring the shop floor remains full and ready for customers.

The role demands physical effort, fast thinking, and a willingness to work across the wider store. Digital tools are used to track deliveries and stock, and teamwork is a must to maintain high store standards.

Qualifications

• Experience in retail or customer service is beneficial.
• Ability to work across different store areas and shifts.
• Strong teamwork and communication skills.
• Comfort using digital tools to track deliveries and stock.

Responsibilities

• Responsible for stock, deliveries, and behind-the-scenes work to keep shop floor full, clean and ready for customers.
• Be fast, focused and proactive to keep products moving with urgency and accuracy.
• Work across the wider store to support functions and colleagues as needed.
• Use digital tools confidently to track deliveries and manage stock efficiently.
• Be a team player, contributing to a smooth retail operation.
• Adapt to early morning deliveries and late stock shifts to keep things moving.

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Job description

Marks & Spencer Group is hiring a Customer Assistant in Operations. This role focuses on the backstage, essential work that keeps our stores running smoothly. You’ll handle stock and deliveries, ensuring the shop floor remains full and ready for customers.

The role demands physical effort, fast thinking, and a willingness to work across the wider store. Digital tools are used to track deliveries and stock, and teamwork is a must to maintain high store standards.