Seasonal Retail Customer Advisor – Gift Guidance & Service

Boots; Lincoln; On-site; GBP 12,000 - 14,000; Part time

Benefits offered by this job

Staff discounts across Boots

Wellbeing support

Job summary

Boots in the United Kingdom is hiring a Seasonal Customer Advisor. In-store role helping customers find gifts, take payments, replenish stock, and support deliveries while delivering friendly, efficient service during the busy season.

The role requires flexibility to work bank holidays, team spirit, energy for long shifts, and comfort with tills and handheld devices. Boots offers staff discounts and wellbeing support.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused — enjoys talking to people and helping customers have a great experience.
• Team player — supports others and cares about team success.
• Operations ready — comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — sees what needs doing and takes ownership.
• Resilient — stays positive and focused during busy periods.
• Energy and stamina — keeps energy high throughout long, active shifts.
• Confident asking questions — asks for help when needed to get things right.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer service

Team player

Proactive

Resilient

Energetic

Tech-savvy

Tools

Tills

Self-checkouts

Handheld devices

Job description

Boots in the United Kingdom is hiring a Seasonal Customer Advisor. In-store role helping customers find gifts, take payments, replenish stock, and support deliveries while delivering friendly, efficient service during the busy season.

The role requires flexibility to work bank holidays, team spirit, energy for long shifts, and comfort with tills and handheld devices. Boots offers staff discounts and wellbeing support.