Seasonal Retail Associate — Customer Experience

Dunelm; Norwich; Hybrid; GBP 11,000 - 17,000; Part time

Job summary

Dunelm in Norwich is recruiting a Sales Assistant for a seasonal, part-time role. You will be the friendly face at the till and on the shop floor, helping customers and supporting stock and delivery tasks to ensure a great shopping experience.

The position is 16 hours per week, paid 16-17-year-olds at £8.00/hour and 18+ at £12.71/hour, running through to 13 February 2027. Training provided to help you shine.

Qualifications

• You are customer obsessed and put customers first in every interaction.
• You will contribute to a welcoming environment for colleagues and customers.
• You bring sociable enthusiasm to a fast-paced retail environment.
• You support colleagues across the store to create a smooth customer experience.

Responsibilities

• Tills – deliver a friendly and efficient checkout experience and pack fragile items with care.
• Shop Floor – help shoppers find products with knowledgeable, friendly service.
• Hosting – assist with orders for home delivery and Made to Measure services.
• Stock & Delivery – assist with deliveries, stock checks, replenishment, and display upkeep.

Skills

Customer service

Retail environment

Teamwork

Customer-facing

Job description

Dunelm in Norwich is recruiting a Sales Assistant for a seasonal, part-time role. You will be the friendly face at the till and on the shop floor, helping customers and supporting stock and delivery tasks to ensure a great shopping experience.

The position is 16 hours per week, paid 16-17-year-olds at £8.00/hour and 18+ at £12.71/hour, running through to 13 February 2027. Training provided to help you shine.