Seasonal Retail Assistant - M&S Simply Food

Moto Hospitality; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

Moto Hospitality is seeking Retail Assistants to join their team at M5 Junction 30, Exeter. This role offers a starting wage of £12.35 per hour, flexible working hours, and ample opportunities for professional growth. No prior experience is required, as training is provided to ensure success in delivering exceptional customer service.

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount with various brands

Enhanced benefits including pension and sick pay

Fabulous development opportunities with funded qualifications

Weekly Pay

Qualifications

• Enthusiastic individuals are encouraged to apply, previous experience is not required.
• Willingness to learn and grow within the role is key.

Responsibilities

• Serving customers in a timely manner.
• Handling customer enquiries and operating tills.

Job description

£12.35 per hour - effective 29th June 2025

Fixed Term Contract until end September 2025

Address: M5 Junction 30 Sandygate, Exeter, Devon, EX2 7HF

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s handy range of high-quality food and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay
  
  

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness
  
  

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!

Hourly rates of pay may differ for under 18’s

Where our customer’s journey pauses, yours just begins.

Apply today

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)
  
  

INDLP

Want to know what it's like to work for us? Find out from our colleague Terri