Seasonal Retail Assistant - M&S Simply Food

Moto Hospitality; Chippenham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading service provider in Chippenham is seeking a Retail Assistant to join their team. In this role, you will serve customers and handle stock replenishment while providing exceptional service. No prior experience is necessary; enthusiasm and a willingness to learn are essential. With great benefits including bonuses, discounts, and development opportunities, this is an exciting position for those looking to grow their career.

Benefits

Up to £440 annual bonus scheme

Colleague discount up to 60%

Enhanced benefits including pension and sick pay

Funded qualifications development opportunities

Weekly Pay

Qualifications

• Passion for customer service.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.

Responsibilities

• Serve customers in a timely manner.
• Receive deliveries and replenish stock.
• Provide exceptional customer service.
• Handle customer enquiries.
• Maintain standards around product quality and cleanliness.

Job description

£12.35 per hour

Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s high-quality range of food and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or a customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates of pay may differ for under 18’s.

Where our customer’s journey pauses, yours just begins.

Apply today

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).

Want to know what it's like to work for us? Find out from our colleague Terri.