Seasonal Retail Advisor — Festive Customer Experience

BOOTS; Bexleyheath; In loco; GBP 18.000 - 21.000; Part-time

Vantaggi offerti da questo lavoro

Employee discount across Boots and our

Partner brand discounts

Employee Assistance Programme

Descrizione del lavoro

Boots is seeking Seasonal Customer Advisors to be the friendly face helping customers pick gifts, discover offers and complete purchases during the festive period. The role involves stocking, assisting with deliveries and keeping the store welcoming and well-organised.

It’s a fast-paced, flexible in-store position with potential longer-term opportunities depending on local availability. You’ll join a team focused on delivering great customer experiences, with training provided and a strong sense

Competenze

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year’s Day.
• Customer-focused - enjoys talking to people and helping customers have a great experience.
• Team player - supports others and cares about team success.
• Operations ready - comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude - sees what needs doing and takes ownership.
• Resilient - stays positive and focused during busy periods.
• Energy and stamina - keeps energy high throughout long, active shifts.
• Confident asking questions - asks for help when needed to get things right.
• Comfortable with technology - learns new systems and confidently uses handheld devices, tills and self-checkouts.

Mansioni

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Conoscenze

Customer focus

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Confident asking questions

Comfortable with technology

Retail experience

Strumenti

Handheld devices

Tills

Self-checkouts

Descrizione del lavoro

Boots is seeking Seasonal Customer Advisors to be the friendly face helping customers pick gifts, discover offers and complete purchases during the festive period. The role involves stocking, assisting with deliveries and keeping the store welcoming and well-organised.

It’s a fast-paced, flexible in-store position with potential longer-term opportunities depending on local availability. You’ll join a team focused on delivering great customer experiences, with training provided and a strong sense