Seasonal Retail Advisor

MOLTON BROWN; Arnold; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Staff discount 50%

Bonus pro-rata on targets

Flexible working

Health and wellbeing offers

Pension options

Job summary

Molton Brown is seeking a Seasonal Retail Advisor for our store in St Albans. This fixed-term role starts as soon as possible and runs through 24 December 2026, averaging 15 hours per week.

You will guide customers through our fragrance, body care and home scenting range, delivering personalised service to help shoppers find the perfect gifts and products for themselves and loved ones. Reliability and teamwork are essential.

Qualifications

• Reliable and a true team player who supports the store and operations.

Responsibilities

• Guide every customer through Molton Brown’s fragrance, body care and home scenting range.
• Deliver exceptional, personalised customer experiences to achieve store targets.
• Support commercial and operational aspirations of the store.

Skills

Reliable

Team player

Customer care

Personalised service

Job description

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.

Molton Brown is at the heart of Christmas indulgence; creating moments of joy, elegance, and unforgettable sensory experiences and we’d love you to join us and bring our lifestyle store in St Albans to life with festive spirit and memorable customer experiences.

Please note; this is a fixed term contract working 15 hours a week, starting as soon as possible and ending on the 24th December, 2026.

Every Customer, Every Visit, Every Day…

As a Seasonal Retail Advisor, you won’t just sell products, you’ll guide every customer through our world of fragrance, body care and home scenting to discover the perfect lifestyle products to Cleanse, Wear and Live in for themselves and their loved ones.

You don’t need experience to join us, we ask that you are reliable, a true team player to support the commercial and operational aspirations of the store and have a passion for delivering an exceptional, personalised customer experience to every customer, every day, to achieve store targets.

For going the extra mile with every customer, we offer:

• £13.45 per hour
• 50% staff discount – perfect for your own Christmas gifting!
• Pro-rata bonus when your store achieves targets.
• Additional benefits to support you during your time with us.

Molton Brown is part of Kao founded in Japan in 1887, at Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results.

What you can expect from us:

• An entrepreneurial environment where passionate and innovative teams come together.
• Respect, teamwork and collaboration are at the heart of how we work.
• A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant).
• A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more...
• Learning and development opportunities.

Your voice matters here – we value entrepreneurial thinking and innovation from our teams.

To find out why 33,000 people across the Globe work at Kao please visit: https://www.kao.com/emea/en/careers/ Discover careers at Kao and how we live our purpose, Kirei – Making Life Beautiful.

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