Seasonal Resort Housekeeper

Rudding Park; Canada; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join Rudding Park, a luxury hotel that champions outstanding service and teamwork. As a Housekeeping team member, you will ensure immaculate conditions throughout the hotel while enhancing guest experiences. With a focus on personal growth and a supportive work environment, this role offers the chance to develop your career in hospitality, complemented by competitive pay and exceptional employee benefits.

Benefits

Enhanced pay

Service charge up to £3,000 per year

Company sick pay for up to 4 weeks

50% off spa days and dining

Up to 30 days annual leave

Complimentary overnight stay with dinner and breakfast

Wage Stream access before payday

FREE food and drink in staff area

Qualifications

• Ability to provide high-standard service and respond to guest requests.
• Experience in housekeeping or a related field is advantageous.
• Strong communication and teamwork skills.

Responsibilities

• Provide the highest level of service to guests at all times.
• Clean and service allocated areas to the highest standards.
• Report equipment faults and maintain cleanliness of public areas.

Skills

Empathy

Collaboration

Attention to Detail

Job description

Fixed Term Contract up until 7 September 2025, with potential to be a full-time position

We are searching for outstanding individuals to join our dynamic, passionate, and fun team. We are looking for The Best of the Best - could this be you?

As an award-winning employer, we will invest in you; supporting your personal growth with training and development paths, and we'll celebrate and reward your success along the way!

Read on, it just keeps getting better...

In return for your hard work and commitment, we offer:

• Enhanced pay
• Service Charge (Tronc) earn up to an additional £3,000 per year
• Company sick pay for up to 4 weeks
• A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability)
• Annual party, family fun days, award dinners - we love to celebrate!
• Up to 30 days annual leave, increasing with length of service
• Complimentary overnight stay for you and a guest (including dinner, bed, and breakfast with spa) after completing a three-month probation
• FREE food and drink; The Green Room is our team's dedicated space to relax when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to unwind or catch up with colleagues
• Investment in personal growth through Apprenticeship, Training Courses, and Development Programmes
• Wage Stream allows you to access your wages before payday if needed
• Hospitality Rewards include a FREE Employee Assistance Programme from Day 1
• Local discounts on gym memberships
• Complimentary counselling sessions to support mental health
• Wellbeing App with support resources such as podcasts, fitness videos, and recipes
• AND MUCH MORE...

CORE VALUES

Our Core Values shape our company culture and impact our business strategy. They help us create purpose, improve team cohesion, and foster commitment in the workplace.

Empathy: Caring and understanding about another person's perspective or circumstance

Collaboration: Working as a team, listening, and supporting each other to reach our collective goals

Drive: The desire to achieve high standards at all times and persevere through challenges

Trust: Honest, reliable, and accountable; doing what we say we'll do

Passion: A love for our work, expressed with positivity and enthusiasm

Job Summary

To ensure the highest level of housekeeping service in all areas at all times

Key Responsibilities

• Provide the highest level of service to our guests at all times, undertaking reasonable requests to ensure guest comfort
• Clean and service allocated areas to the highest standards, including bedrooms, holiday park lodges, cottages, and public/staff areas
• Undertake turn-down duties as per weekly rota
• Refer guest complaints to a senior team member to resolve to the guest's satisfaction
• Keep trolleys and service points orderly and replenished with linens, cleaning materials, and guest supplies
• Maintain cleanliness of corridors and public areas, ensuring trolleys do not block thoroughfares
• Report lost property through proper procedures
• Ensure security by securing guest rooms after cleaning and keeping keys safe, reporting suspicious activity
• Report equipment faults to maintenance and notify of issues within guest rooms or public/staff areas
• Perform periodic and special cleaning tasks as required

About Rudding Park

Rudding Park is a privately-owned luxury hotel with 90 bedrooms and suites, a destination spa, three restaurants, a kitchen garden, a private cinema, two golf courses, and a meetings and events venue. Set in 300 acres of landscaped gardens and woodland, it is one of the most beautiful hotels in Harrogate.

The hotel features the UK’s first Roof Top Spa, offering hydrotherapy and thermal experiences, with various treatments and relaxation spaces including an indoor pool, sauna, Rasul, retail area, hair, nail, and beauty studios.