Seasonal Hospitality Team Member - YHA Ironbridge Coalport

YHA (England & Wales); England; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Seasonal Hospitality Team Member to join their dynamic team at the picturesque YHA Ironbridge Coalport. This role offers the chance to create unforgettable experiences for guests while supporting a mission of exceptional hospitality. You'll engage in a variety of tasks from customer service and reception to housekeeping and food service. With flexible hours and a supportive environment, this position is perfect for those looking to make a positive impact in the hospitality sector. Join a team that values diversity and is committed to providing a welcoming atmosphere for all.

Benefits

10 Free Hostel Nights Per Year

Staff Discounts

Free YHA Membership

Employee Assistance Program

Qualifications

• Experience in face-to-face customer service is essential.
• Ability to work effectively in a team and manage workload pressures.

Responsibilities

• Deliver memorable guest experiences through excellent customer service.
• Support reception duties, housekeeping, and food and beverage service.

Skills

Customer Service Experience

Teamwork

Punctuality

Flexibility

Workload Management

Understanding of YHA's Purpose

Job description

Seasonal Hospitality Team Member - YHA Ironbridge Coalport

Join to apply for the Seasonal Hospitality Team Member - YHA Ironbridge Coalport role at YHA (England & Wales)

Position Details

Position: Hospitality Team Member (Fixed-term contract)

Location: YHA Ironbridge Coalport, within the Ironbridge Gorge World Heritage Site

Hours: 25-42 hours per week

Pay: £12.21 per hour (including those under 21)

About the Role

As a Hospitality Team Member, you'll play a key role in delivering memorable guest experiences, supporting our mission to provide exceptional hospitality. Your responsibilities include customer service, reception duties, housekeeping, and food and beverage service.

Qualifications and Skills

• Experience in face-to-face customer service
• Ability to work effectively in a team
• Excellent punctuality and flexibility for shifts
• Ability to manage workload pressures and prioritize tasks
• Understanding of YHA's core purpose

Benefits

• 10 free hostel nights per year for you and up to 3 friends or family
• Access to staff discounts and cashback portal
• Free YHA Membership annually
• Support via Employee Assistance Program

Application Process

Submit your CV and complete a short application form. For assistance, visit the contact page on the YHA Jobs website. We will contact shortlisted candidates after reviewing applications. Early closing may occur if sufficient applications are received.

Additional Information

All checks are in place to ensure safeguarding and legal compliance. YHA is committed to diversity and welcomes applicants from all backgrounds.