Seasonal Hospitality Team Member - YHA Hartington Hall

YHA; Aylburton; On-site; GBP 40,000 - 60,000; Part time

Job summary

YHA Hartington Hall is seeking a Seasonal Hospitality Team Member. This role involves providing exceptional customer service in a lively environment and supports multiple departments including café, bar, and housekeeping. Ideal for those looking for flexible hours with opportunities for personal growth in a welcoming team.

Benefits

10 nights free hostel stays per year

Access to staff discount and cash back portal

Free YHA Membership each year

Employee Assistance Program

Qualifications

• Experience of working face to face with customers.
• Experience of working in a team.
• Excellent timekeeping, with flexibility to cover different shifts.

Responsibilities

• Providing great customer service to all guests.
• Working on reception and ensuring guests feel welcomed.
• Carrying out housekeeping duties for a clean environment.

Skills

Customer Service

Teamwork

Timekeeping

Flexibility

Pressure Management

Job description

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Seasonal Hospitality Team Member - YHA Hartington Hall, Hope Valley

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Client:

Location:

Hope Valley, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d434212b1b14

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Hospitality Team Member

YHA Hartington Hall is recruiting for fixed term, part time Seasonal Team Member with minimum 25 hours per week guaranteed. Hours can go up to 42.5 hours per week in the busiest period.

£12.21 per hour (applies to all, including those under the age of 21)

Staff accommodation, next to the hostel, is available at a rate of £69.83 per week

Are you looking for a fun and varied job in hospitality? YHA Hartington Hall are looking for a Hospitality Team Member to join their team!

YHA Hartington Hall is an amazing 17th century manor house with gardens, located in picturesque Peak District village. Accommodation is spread across three buildings and alternative accommodation in warmer months. We also offer all day catering, meeting rooms and events.

Seasonal Team Member role is supporting all three hostel departments, so work will be spread mostly across cafe/bar and housekeeping with some reception shifts.

As a Hospitality Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA’s staff discount and cash back portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.

What will you be doing as a Hospitality Team Member?

We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:

• Providing great customer service to all our customers, members and guests.
• Working on reception, offering insights about the hostel and the local area. Ensuring every guest feels informed and welcomed.
• Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service.
• Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
• Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.

What Skills and Experience do you need to be a Hospitality Team Member?

Our Hospitality Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors.

To provide this service to our guests we are looking for the following qualities in our Hospitality Team Members:

• Experience of working face to face with customers
• Experience of working in a team - can help others to achieve a common goal
• Excellent timekeeping, with flexibility to cover different shifts - punctual, can work to deadlines
• Ability to manage varying pressures, include peaks in workload demands - can prioritise, able to deal with conflicting duties
• Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.