Seasonal Hospitality Team Member - YHA Beer

YHA (England & Wales); Seaton; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player in hospitality is seeking a dynamic Hospitality Team Member to join their friendly team in a picturesque location. This role offers a chance to provide exceptional service to guests while enjoying the benefits of a flexible contract. You will engage with guests, assist with food preparation, and maintain a welcoming environment. With a focus on personal growth and training, this position is perfect for those looking to make a positive impact in the hospitality sector. Join a mission-driven organization that values lived experiences and offers a supportive work culture.

Benefits

10 Nächte kostenlose Hostelübernachtungen pro Jahr

Zugang zu Mitarbeiterrabatten

Kostenlose YHA-Mitgliedschaft

Zugang zu Unterstützung über das Mitarbeiterhilfeprogramm

Qualifications

• Erfahrung im direkten Kundenkontakt und in der Teamarbeit.
• Flexibilität bei Schichten und gute Zeitmanagementfähigkeiten.

Responsibilities

• Bereitstellung von exzellentem Kundenservice und Unterstützung der Gäste.
• Durchführung von Reinigungsarbeiten und Vorbereitung von Speisen.

Skills

Kundenservice

Teamarbeit

Zeitmanagement

Druckbewältigung

IT-Kenntnisse

Job description

Hospitality Team Member

YHA Beer, Seaton, East Devon

Fixed term, flexible contract - May - September 2025

Part time, 2-3 days per week, hours between 07:00 - 13:00

£12.21 per hour (applies to all, including those under the age of 21)

Are you looking for a fun and varied job in hospitality? YHA Beer are looking for a Hospitality Team Member to join their team! YHA Beer is a 39-bed hostel with private rooms, pitch up camping and bell tents. We offer catered accommodation in picturesque surroundings for families, individuals and groups. As a Hospitality Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.

Why work for YHA?

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA’s staff discount and cash back portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.

What will you be doing as a Hospitality Team Member?

We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:

• Providing great customer service to all our customers, members and guests.
• Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
• Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.
• Chatting with guests, offering insights about the hostel and the local area. Ensuring every guest feels informed and welcomed.
• Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service.

What Skills and Experience do you need to be a Hospitality Team Member?

Our Hospitality Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors. To provide this service to our guests we are looking for the following qualities in our Hospitality Team Members:

• Experience of working face to face with customers
• Experience of working in a team - can help others to achieve a common goal
• Excellent timekeeping, with flexibility to cover different shifts - punctual, can work to deadlines
• Ability to manage varying pressures, include peaks in workload demands - can prioritise, able to deal with conflicting duties
• Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it
• IT Literate

Due to our location, you will need your own transport to get to work for 7am.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.

PLEASE NOTEAll relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.