Seasonal Gift & Customer Care Advisor

Boots; Andover; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Employee discount across Boots

Discounts at nationwide retailers

Counselling and wellbeing support

Job summary

Boots is seeking a Seasonal Customer Advisor to be the friendly face in-store, helping customers find gifts, enjoying strong teamwork and staying active through busy periods. The role covers customer service, stock replenishment, and supporting deliveries while maintaining a high-energy, positive store environment.

The position is temporary with potential for longer-term opportunities depending on local availability, and includes an hourly pay range (£13.02–£15.10) across selected London

Qualifications

• Customer-focused — enjoys talking to people and helping customers have a great experience.
• Team player — supports others and cares about team success.
• Operations ready — comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — sees what needs doing and takes ownership.
• Resilient — stays positive and focused during busy periods.
• Energy and stamina — keeps energy high throughout long, active shifts.
• Confident asking questions — asks for help when needed to get things right.
• Comfortable with technology — learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer-focused

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Confident asking questions

Comfortable with technology

Job description

Boots is seeking a Seasonal Customer Advisor to be the friendly face in-store, helping customers find gifts, enjoying strong teamwork and staying active through busy periods. The role covers customer service, stock replenishment, and supporting deliveries while maintaining a high-energy, positive store environment.

The position is temporary with potential for longer-term opportunities depending on local availability, and includes an hourly pay range (£13.02–£15.10) across selected London