Seasonal Food Customer Assistant - Fast-Paced & Digital

Marks & Spencer Plc; Royal Tunbridge Wells; Vor Ort; GBP 12.000 - 15.000; Vollzeit

Zusammenfassung

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, recommending and selling food products, and acting as a brand ambassador in a high-pressure retail environment.

Shifts may include weekend and peak Christmas weeks; you should be digitally confident and willing to work across store areas to meet customer demand. This frontline role offers opportunities in a fast-growing retail team.

Qualifikationen

• Experience in customer service is preferred.
• Willingness to work across different store areas and shifts.
• Able to use digital tools (Sparks App) to enhance the customer experience.

Aufgaben

• Assist customers on the shop floor and in the food section to help them find products and make recommendations.
• Provide five-star service at pace and remain calm under pressure during peak periods.
• Stay flexible to work across different store areas and shifts as required.

Kenntnisse

Customer service

Teamwork

Flexibility

Digital literacy

Tools

Sparks App

Jobbeschreibung

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, recommending and selling food products, and acting as a brand ambassador in a high-pressure retail environment.

Shifts may include weekend and peak Christmas weeks; you should be digitally confident and willing to work across store areas to meet customer demand. This frontline role offers opportunities in a fast-growing retail team.