Seasonal Food Customer Assistant — Fast, Friendly Service

Marks & Spencer Plc; Ormskirk; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is hiring a Customer Assistant in our Food section, serving as the frontline of the UK's fastest-growing retailer. You'll be at the heart of busy store moments, delivering five-star service, upselling products, and representing the brand with pride.

The role requires resilience, a customer-first mindset, and the ability to use Sparks App and in-store devices. Shifts include early mornings, with potential Christmas weeks working up to full-time hours.

Responsibilities

• Thrive under pressure to deliver five-star service at pace.
• Confidently recommend and sell new food products to customers.
• Use Sparks App and in-store devices to enhance the customer experience and ensure customers get what they want.
• Be a team player in a high-energy environment where colleagues support each other.
• Be flexible to work across multiple store areas as demands change.

Job description

Marks & Spencer Plc in the United Kingdom is hiring a Customer Assistant in our Food section, serving as the frontline of the UK's fastest-growing retailer. You'll be at the heart of busy store moments, delivering five-star service, upselling products, and representing the brand with pride.

The role requires resilience, a customer-first mindset, and the ability to use Sparks App and in-store devices. Shifts include early mornings, with potential Christmas weeks working up to full-time hours.