Seasonal Fashion Frontline Assistant — Flexible Hours

Marks & Spencer Group; Thornaby-on-Tees; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in our Fashion, Home & Beauty section. You will provide frontline fashion retail service, helping customers with style advice and product recommendations, while using Sparks App and in-store devices to enhance the shopping experience.

The role requires energy, resilience, and flexibility to support peak times and shifting hours, ensuring store standards remain high and customers leave with a positive experience.

Qualifications

• Frontline fashion retail role requiring customer focus and energy.
• Ability to drive sales and deliver five-star service.
• Comfort with using digital tools and in-store devices.

Responsibilities

• Deliver frontline service in Fashion, Home & Beauty.
• Drive sales and promote latest fashion items.
• Utilise Sparks App and in-store devices to enhance customer experience.

Skills

Customer service

Sales

Teamwork

Adaptability

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer Group is hiring a Customer Assistant in our Fashion, Home & Beauty section. You will provide frontline fashion retail service, helping customers with style advice and product recommendations, while using Sparks App and in-store devices to enhance the shopping experience.

The role requires energy, resilience, and flexibility to support peak times and shifting hours, ensuring store standards remain high and customers leave with a positive experience.