Seasonal Fashion Customer Assistant

Marks & Spencer Group; Warrington; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group in Warrington is recruiting a Customer Assistant for our Fashion, Home & Beauty sections to deliver style advice and five-star service at the frontline. You’ll work in a fast-paced retail environment, helping customers find on-trend items and build a positive shopping experience.

You’ll be flexible across shifts, engage with digital tools like the Sparks App and in-store devices, and contribute to the store’s transformation by maintaining high standards, speed, and accuracy

Qualifications

• This role is frontline customer-facing service in fashion, home and beauty.
• Experience in retail environments is advantageous.
• Strong communication and confidence in a fast-paced setting.

Responsibilities

• Deliver style advice and five-star service to customers.
• Drive sales and grow share in fashion and beauty.
• Utilise Sparks App and in-store devices to enhance the experience.
• Collaborate with store team to maintain high standards and speed.
• Adapt to varying shift patterns and seasonal demand.

Skills

Customer service

Retail experience

Digital tools

Teamwork

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group in Warrington is recruiting a Customer Assistant for our Fashion, Home & Beauty sections to deliver style advice and five-star service at the frontline. You’ll work in a fast-paced retail environment, helping customers find on-trend items and build a positive shopping experience.

You’ll be flexible across shifts, engage with digital tools like the Sparks App and in-store devices, and contribute to the store’s transformation by maintaining high standards, speed, and accuracy