Seasonal Fashion Customer Concierge

Marks & Spencer Plc; Manchester; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in Manchester is hiring a Customer Assistant for our Fashion, Home & Beauty section. You’ll play a vital frontline role, delivering style advice and five-star service to every customer.

You’ll be a brand ambassador who helps customers discover our latest fashion items, roll up your sleeves in a high-energy store, and work flexibly to meet demand. Digital tools like Sparks will support your day-to-day work.

Qualifications

• Passionate about fashion with a customer-focused approach.
• Strong interpersonal skills and a can-do attitude.
• Willingness to adapt to changing shifts and store needs.

Responsibilities

• Deliver five-star customer service in fashion, home and beauty.
• Act as a brand ambassador to help customers discover products.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Work flexibly in a fast-moving retail environment.

Job description

Marks & Spencer Plc in Manchester is hiring a Customer Assistant for our Fashion, Home & Beauty section. You’ll play a vital frontline role, delivering style advice and five-star service to every customer.

You’ll be a brand ambassador who helps customers discover our latest fashion items, roll up your sleeves in a high-energy store, and work flexibly to meet demand. Digital tools like Sparks will support your day-to-day work.