Seasonal Customer Consultant - Stockroom

THE BODY SHOP; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading beauty brand in London seeks a team member dedicated to exceptional customer service and ethical practices. You'll learn about their natural products and engage with customers to promote 2,000 vegetarian/vegan options. Open availability is crucial, as you'll be part of a proactive and inclusive team focused on both customer satisfaction and personal growth opportunities within the brand.

Benefits

50% discount on regular product

Freebies for new product launches

Volunteer time for community engagement

Opportunities for personal growth

Qualifications

• Interest in connecting with customers to drive customer engagement.
• Open availability for evening, weekend, and holiday shifts.

Responsibilities

• Learn and understand our products, which are packed with natural ingredients.
• Support the store management team in driving sales and profit.
• Learn our customer's needs and recommend vegetarian/vegan products.

Job description

The Body Shop is a pioneering cruelty-free beauty brand that has been a force for good since its founding in 1976. We're committed to generating positive economic, social, and environmental impact, and we're looking for someone to join our team who shares our values.

About the Role

Responsibilities

• Learn and understand our products, which are packed with natural ingredients and sourced ethically using Community Trade programmes.
• Learn our customer's needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel good.
• Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.

What We Look For

• Interest in connecting with customers to drive customer engagement.
• Open availability for evening, weekend, and holiday shifts.

What We Offer

• Comprehensive onboarding in your new position.
• Training hours for you and your team as needed.
• A 50% discount on regular product and 30% on gifts.
• Freebies - when we launch new products, we want our teams to be the first to fall in love with them.
• Volunteer time so you can spend time with the causes that matter to you.
• Ability to make connections with Community Partners to drive local activism.
• We don't believe in uniformity - wear what makes you feel good.
• Opportunities to grow within the brand.
• Encouragement and support to be exactly who you are - employees may join any/all our Inclusion and Belonging Networks at The Body Shop.