Seasonal Customer Consultant - Fixed Term

THE BODY SHOP; Lund; On-site; GBP 10,000 - 20,000; Part time

Job summary

A leading cruelty-free beauty brand is looking for a passionate individual to join their team. Responsibilities include understanding products and connecting with customers to recommend vegetarian and vegan options. Support for management in enhancing sales and profit through exceptional customer service is essential. Open availability for various shifts is required. The position offers training, discounts, and opportunities for personal growth.

Benefits

50% discount on regular products

30% discount on gifts

Freebies on new product launches

Volunteer time for personal causes

Opportunities for growth within the brand

Support for Inclusion and Belonging Networks

Qualifications

• Interest in connecting with customers to drive customer engagement.
• Open availability for evening, weekend, and holiday shifts.

Responsibilities

• Learn and understand products packed with natural ingredients.
• Recommend vegetarian/vegan products to customers.
• Support store management in driving sales and profit.

Skills

Customer engagement

Sales skills

Interest in natural products

Job description

The Body Shop is a pioneering cruelty-free beauty brand that has been a force for good since its founding in 1976. We're committed to generating positive economic, social, and environmental impact, and we're looking for someone to join our team who shares our values.

About the Role

Responsibilities

• Learn and understand our products, which are packed with natural ingredients and sourced ethically using Community Trade programmes.
• Learn our customer's needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel good.
• Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.

What We Look For

• Interest in connecting with customers to drive customer engagement.
• Open availability for evening, weekend, and holiday shifts.

What We Offer

• Comprehensive onboarding in your new position.
• Training hours for you and your team as needed.
• A 50% discount on regular product and 30% on gifts.
• Freebies - when we launch new products, we want our teams to be the first to fall in love with them.
• Volunteer time so you can spend time with the causes that matter to you.
• Ability to make connections with Community Partners to drive local activism.
• We don't believe in uniformity - wear what makes you feel good.
• Opportunities to grow within the brand.
• Encouragement and support to be exactly who you are - employees may join any/all our Inclusion and Belonging Networks at The Body Shop.