Seasonal Customer Advisor — Holiday Cheer and Service

The Boots Company PLC; Sefton; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Generous employee discount

Discounts at nationwide retailers

24/7 counselling and wellbeing support

Job summary

Boots is seeking Seasonal Customer Advisors to join our busy Christmas period in stores across London. You’ll greet customers, help them find gifts and offers, and process purchases using tills or self-checkouts while keeping shelves stocked and the store looking its best.

This temporary role offers a friendly, team‑driven environment with comprehensive training and potential longer-term opportunities depending on local availability.

Qualifications

• Available to work Bank Holidays incl. Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year’s Day.
• Customer-focused — enjoys talking to people and helping customers have a great experience.
• Team player — supports others and cares about team success.
• Operations ready — balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — sees what needs doing and takes ownership.
• Resilient — stays positive and focused during busy periods.
• Energy and stamina — keeps energy high throughout long, active shifts.
• Confident asking questions — asks for help when needed to get things right.
• Comfortable with technology — learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer service

Team player

Operations

Proactive attitude

Resilience

Stamina

Communication

Tech-savvy

Bank holidays

Job description

Boots is seeking Seasonal Customer Advisors to join our busy Christmas period in stores across London. You’ll greet customers, help them find gifts and offers, and process purchases using tills or self-checkouts while keeping shelves stocked and the store looking its best.

This temporary role offers a friendly, team‑driven environment with comprehensive training and potential longer-term opportunities depending on local availability.