Seasonal Customer Advisor – Gifts & Fast Checkout

Boots; Queen's Head; On-site; GBP 24,000 - 27,000; Full time

Benefits offered by this job

Employee discount

Retail discounts

Wellbeing support

Job summary

Boots in London is seeking a Seasonal Customer Advisor to help customers find gifts, apply offers and assist with purchases on a busy shop floor. You’ll also support deliveries, replenish stock and keep shelves tidy, contributing to a smooth seasonal operation.

You'll be part of a friendly team, with emphasis on customer experience, flexibility across store areas, and energy to handle peak periods including Black Friday and Christmas holidays.

Qualifications

• Must be available to work during peak periods including holidays.
• Customer-focused and enjoys helping customers have a great experience.
• Team player who supports others and contributes to store success.
• Operations ready with ability to balance service, stock and shop floor tasks.
• Proactive, takes ownership and stays resilient during busy periods.
• Energetic with stamina for long, active shifts.

Responsibilities

• Welcome customers and help them find products, gifts, services and offers.
• Provide friendly, personalised service to create memorable experiences.
• Process purchases at tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and organise stock in the stockroom.
• Keep store and shopping areas looking their best.
• Work across different store areas and help the team as needed.

Skills

Customer service

Team player

Holiday availability

Proactive attitude

Tools

Handheld devices

Tills

Self-checkouts

Job description

Boots in London is seeking a Seasonal Customer Advisor to help customers find gifts, apply offers and assist with purchases on a busy shop floor. You’ll also support deliveries, replenish stock and keep shelves tidy, contributing to a smooth seasonal operation.

You'll be part of a friendly team, with emphasis on customer experience, flexibility across store areas, and energy to handle peak periods including Black Friday and Christmas holidays.