Seasonal Colleague - Redruth Tolgus Superstore

Tesco; Redruth; Hybrid; GBP 13,638 - 19,424; Part time

Benefits offered by this job

20 holiday days plus personal day

10% off with Colleague Clubcard

Free wellbeing services

Life cover and pension benefits

Uniform provided

Job summary

Join Tesco in Redruth as a Customer Service Colleague, where you'll be at the forefront of providing exceptional service to our customers. The role involves various store duties, including checkout service and replenishment, all aimed at ensuring a seamless shopping experience.

We offer a starting pay of £13.28 per hour, with opportunities for growth and flexibility. Enjoy a range of benefits including holiday time, service discounts, and wellbeing support.

Qualifications

• A passion for delivering great service and greeting customers.
• Ability to build rapport to enhance customer experience.
• Capability to make effective decisions for customer satisfaction.
• Strong team player with good communication skills.

Responsibilities

• Provide friendly service and get to know customers.
• Support across the store's operations including checkout and replenishment.
• Make customer-focused decisions to enhance store performance.
• Assist with store routines and promote effective service.

Skills

Customer service skills

Teamwork

Effective communication

Initiative

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

About the role

Availability Window:

• Sun 10:00:00 – 16:00:00
• Mon 16:00:00 – 22:30:00
• Tue 16:00:00 – 22:00:00
• Wed 16:00:00 – 22:00:00
• Fri 15:30:00 – 22:00:00
• Sat 15:30:00 – 22:00:00

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

Qualifications

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes
• Uniform provided, plus policies to support you through life’s key moments

About Us

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.