Tesco Colleague - Shepton Mallet Superstore

Tesco; Shepton Mallet; On-site; GBP 18,294 - 20,044; Part time

Benefits offered by this job

Holiday allowance of 20 days plus personal day

10% discount with Colleague Clubcard

Free wellbeing services

Job summary

A leading retail company in Shepton Mallet is seeking individuals for customer-facing roles that prioritize service and teamwork. You'll provide friendly support to customers, assist with store tasks, and make decisions that enhance the overall customer experience. The role guarantees a minimum of 16 hours per week with flexible schedules. Benefits include holiday allowance, store discounts, and wellbeing services, promoting a supportive working environment.

Qualifications

• Passion for delivering great service and engaging with customers.
• Ability to work well in a team and communicate openly.
• Comfortable making decisions to enhance customer experience.

Responsibilities

• Provide friendly service and get to know your customers.
• Assist with products and services as needed.
• Support various store tasks, including replenishment and checkout.
• Make customer-focused decisions and complete store routines.
• Understand how your role impacts store performance.

Skills

Customer service

Teamwork

Initiative

Communication

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

Availability Window

• Sun: 09:00 - 16:00
• Mon: 13:00 - 18:00
• Tue: 13:00 - 18:00
• Wed: 14:00 - 18:00
• Fri: 14:00 - 20:00
• Sat: 14:00 - 20:00

Responsibilities

Providing friendly, natural service and getting to know your customers

Being confident with our products and services and offering help when needed

Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.

Making customer focused decisions and completing key store routines

Understanding how your role supports great service, strong sales, waste reduction and overall store performance

Qualifications

A passion for delivering great service, greeting customers with a smile, and serving them with pride

To build rapport so customers leave having had a great experience

To use your initiative and make the right decisions for customers

To work well in a team and communicate openly, having fun, and celebrating success

Benefits

Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)

Flexible working available from day one

10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family

Free wellbeing services to support your mind, body and life

Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%

A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes

Uniform provided, plus policies to support you through life’s key moments

About Us

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.